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Jenkins Hyundai of Leesburg - Service Center

Leesburg, FL

4.7
1,324 Reviews

1,324 Reviews of Jenkins Hyundai of Leesburg - Service Center

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February 25, 2021

All aspects of customer service were great! Appreciate support by Jenkins Hyundai. Thanks! I would not hesitate to recommend dealer for auto (new or used) purchase or service! More

by Cherstubbs
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
Feb 25, 2021 -

Jenkins Hyundai of Leesburg responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review and the positive feedback. Customer satisfaction is truly our top priority. Best Regards. , Tricia DeRocker Customer Relations Manager

February 25, 2021

My advisor was very nice and helpful. He got me in and out sooner than I thought. Shane told me what else needed to be done other than my oil change. He didn't pressure me to have the stuff done. I got it More

by Rusty002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Jarrell
Feb 25, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to hear that Shane and the Jenkins team provided you with a positive experience. Thank you for choosing us! Best Regards Tricia DeRocker Customer Relations Manager

February 20, 2021

Re: Tom Schettino Excellent service. I particularly Re: Tom Schettino Excellent service. I particularly appreciated his personally demonstrating to me how my Sonata Lane Keep Assist system works. T More

by Jenkins Service Rating
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jamie Ramsey
Feb 23, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your patronage and your feedback! We are glad to know Tom provided you with an excellent experience. Be sure to reach out if you need any further assistance in the future. Sincerely, Tricia DeRocker Customer Relations Manager

February 20, 2021

The service was done very quickly and your representative answered all of my questions. The Santa Fe is a great car, my second and would recommend it to anyone. More

by richardflatrock
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tiffany, Tom Schettino
Feb 22, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for the positive review! We are delighted to hear that you enjoyed your experience at Jenkins Hyundai! We look forward to your continued business! Sincerely, Tricia DeRocker Customer Relations Manager

February 20, 2021

First class service dept.Fast in and out and recieved exactly what I asked for. Other than that I have nothing more to say. done done done More

by poppytoymaker
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Rafael Valdez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 23, 2021 -

Jenkins Hyundai of Leesburg responded

We are delighted to know our team provided you with a five-star experience. Thank you for your business and the positive review! Sincerely, Tricia DeRocker Customer Relations Manager

February 19, 2021

Tom took care me and was very professional.car was done quickly.ibwill be back The only complaint was I do not believe that my car was washed if it was not done well More

by Boobookitty
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
Feb 19, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for the five-star review! Customer satisfaction is our top priority! I apologize if it seemed your car was not washed appropriately. Make sure to mention it next time you are in and we will take care of you. Sincerely, Tricia DeRocker Customer Relations Manager

February 17, 2021

This is probably the first dealer's service department I actually believe when they tell me what's wrong with my car. They're pretty professional. More

by Tucson Owner
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
Feb 17, 2021 -

Jenkins Hyundai of Leesburg responded

Customer satisfaction is our top priority! Thank you for the kind words and the five-star review! Sincerely, Tricia DeRocker Customer Relations Manager

February 17, 2021

Always a pleasant experience. I really appreciate the shuttle service so I can shop and eat lunch while waiting. Looking forward to my next service. More

by larrymead3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
Feb 17, 2021 -

Jenkins Hyundai of Leesburg responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience. Sincerely, Tricia DeRocker Customer Relations Manager

February 13, 2021

Timely and reasonable. Waiting area was slightly crowed but all were masked. Miss the hot dogs and popcorn but tHe virus has really restricted things. More

by david196572
Recommend Dealer
Yes
Employees Worked With
Tom Schettino
Feb 15, 2021 -

Jenkins Hyundai of Leesburg responded

We appreciate you taking the time to write us a great review!

February 11, 2021

Auto in for oil change and a recall item. Great service and short wait time. The service team was very friendly and helpful. Will be back again. I must of been reading the rating wrong. Everything went More

by Howie9141
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tiffany Carranza, Matthew "Tiny" Enix
Feb 18, 2021 -

Jenkins Hyundai of Leesburg responded

Good Afternoon, Thank you for the positive feedback, We are delighted to hear that you had a positive experience with our service department however, I am concerned about your 1 star rating. I would love the chance to discuss your rating and see how we can better serve you in the future. Please contact me at your earliest convenience. 352-815-2516 ext.4353 Sincerely, Tricia DeRocker Customer Relations Manager

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