Jenkins Kia of Cocoa

Michelle our sales person was great and took the time to find us a vehicle that we wanted and could afford. I would definitely recommend Michelle find us a vehicle that we wanted and could afford. I would definitely recommend Michelle More

I did not have a chance to deal with Michelle B. The salesman who did help did a great job. Very understanding what I needed and wanted. The salesman who did help did a great job. Very understanding what I needed and wanted. More

Very professional and informative about both the positives and negatives of the vehicles I was considering. positives and negatives of the vehicles I was considering. More

This was by far the best experience I have had at a dealership! Most importantly my first. Chris was beyond helpful, honest and answered every question that I had and made me feel comfortable with the dealership! Most importantly my first. Chris was beyond helpful, honest and answered every question that I had and made me feel comfortable with the decisions I was going to make. Everything I asked for in a brand new car he made sure I got! Everyone there made my first experience a memorable one. All of the finance people were also amazing and beyond helpful and made sure I was taken care of and stood by me every step of the way for the best deal. They treated me almost as if I was family and that right there is why I highly recommend this place! They all definitely went above and beyond. The treatment there is amazing and they put me in a car and made sure that I had the best first experience at a dealership. I would highly recommend this dealership and the staff. The atmosphere here is 10/10. The process was stressful but they made it a fun one. They will 110% work with anyone and make sure they get someone a car! 10/10 experience. If your getting your first brand new car. I highly recommend this place! More

Overall a very good experience with the salesman Raleigh, the two finance managers and the sales manager while buying our new Sportage Hybrid. There was a problem with some features and which model we wanted the two finance managers and the sales manager while buying our new Sportage Hybrid. There was a problem with some features and which model we wanted but everyone helped to work it out. Would recommend this new dealer and our salesman Raleigh. More

Great day at the dealership, Manny Hernandez was excellent in the sale of our 2926 Sorento . I was super happy in the price we got for the car and recommended anyone looking to buy a Kia to visit Je excellent in the sale of our 2926 Sorento . I was super happy in the price we got for the car and recommended anyone looking to buy a Kia to visit Jenkins dealership in Cacoa Beach. Great price and salesman. Ask for Manny Hernandez. Thanks to everyone. More

I wanted to thank Rickie Stinson for being outstanding salesman. He made me feel comfortable in buying a car I wasn't sure if I was going to get it. He answers all the questions and he was not pushy. He salesman. He made me feel comfortable in buying a car I wasn't sure if I was going to get it. He answers all the questions and he was not pushy. He gave me time that I needed before signing the paperwork. For female going in on her own and being older this was blessing. Also, I like to thank the gentleman the loan officer for explaining to me the different type of warrant to me and making my experience positive one. Unfortunately, I just heard today that this car dealership was bought out, and new owner brought in their own people. I wish all the salesman from Jackson Kia the best. More

Service department is very rude nasty attitude even the service manager, has a nasty attitude never answer the phone when u call they see your number on the caller ID hang up the phone on you during a call service manager, has a nasty attitude never answer the phone when u call they see your number on the caller ID hang up the phone on you during a call then you call back they send a text message sorry I missed your call how can I help you just bad business all the way around I will never do business with Jackson Kia More

This will be a long read, but information worth knowing so you do not end up in the same situation. I went here in 2019 for a new car when it was Cocoa Kia. We had the GREATEST experience. In November so you do not end up in the same situation. I went here in 2019 for a new car when it was Cocoa Kia. We had the GREATEST experience. In November 2025, I decided to come back to this kia location, now known as Jackson Kia. It has been a nightmare! I bought a CERTIFIED Pre-Owned car. I went through Kia and a dealership so i did not get xxxxed over. I bought a CERTIFIED pre owned thinking it would get me reliability and safety for my son and I. 90 days later, the car they sold me is absolutely xxxxED! I ended up stranded on I4 in Lakeland (on my way to Tampa and 90 minutes from home.) The car randomly stalled and as i would hit my gas pedal to try to merge into I4 traffic again just to get myself OFF the highway and into a safer spot, my car would die when i hit the gas pedal with my 7 year old in the backseat. NOT SAFE. NOT TRUSTWORTHY. NOT REALIABLE. I called them to ask about my warranty. I was told i had no warranty and I did NOT buy a certified pre-owned (by Service Manager, Marlon). Jackson Kia service center told me it would be $200 to get my car diagnosed from their service department. After I got sent in circles over the phone, i walked in there the following day and demanded the paper i signed regarding my warranty so i could see what my warranty was if it wasn't going to cover my car. Marlon (finance manager) says "I dug deeper" and handed me my warranty paper.. Stating 6 months or 6,000 mile powertrain warranty and CERTIFIED PRE-OWNED in big bold letters on the top right-hand corner!! Two days later after Kia looked at the car, I learn that the fuel pump went out, which killed the fuel injectors, which melted the manifold. **This is a FUEL PUMP PROBLEM that ruined other parts of my car. A fuel pump is part of a powertrain system. It is a critical component to my car's engine.** Kia sends out an adjuster, and they tell me THIS IS NOT COVERED. 90 days ago, I trusted Jackson Kia with my vehicle choice safety, my business, my money, and in return, I got a lemon with NO ONE willing to help. "I heard back from the warranty company, and they have declined the claim stating the components need is not part of the powertrain, sorry about this" -Tony in service. As you can imagine, i am beyond angry and beyond disappointed at this ENTIRE situation and the fact that every step of this has been a nightmare. PLEASE do not waste your time here. Take your money to a local dealership like Toyota, Chevy, Honda, Ford, or a buy here-pay here, Billy bob on Marketplace, ANYWHERE but this xxxxing place!! These CERTIFIED PREOWNED CARS are not safe, not inspected properly, not reliable, and Jackson Kia does not give a xxxx about you after you signed the paperwork and get handed the key you think you're so excited to have. More