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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,986 Reviews

1,986 Reviews of Jenkins Kia of Crystal River - Service Center

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May 10, 2022

My service advisor Moe was ready for my visit. She kept me up to date on the status of the trim repair. She showed me what they had done and why the service technician couldn't guarantee his res More

by BWRYSER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Solgot
May 11, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 4-star rating!

May 10, 2022

Excellent Service , Friendly and efficient staff, Nice Dealership- clean, well organized and comfortable waiting area. More

by joetarno
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke
May 11, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear you had a positive experience. Thank you for choosing us!

May 09, 2022

Amanda was very helpful and friendly. There was but a couple minute wait time but I was acknowledged right away. The service was completed in the time estimated. They washed the vehicle b More

by MDSFORGIVEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amanda Gallagher
May 11, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

May 09, 2022

Normally service is very good. Today they were one tech short and they had to order my filter. Oil change took 2 hours, usually only an hour. More

by CAND0
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Solgot
May 11, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know how we did and for your patients with us! We appreciate your business and your honest review.

May 07, 2022

Have bought my last 6 cars from Jenkins Kia. Staff are great service is great! More

by krlybek
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 09, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your continued business and your 5-star rating!

May 07, 2022

I enjoyed buying my last 3 cars from this dealership; The service department is the best anywhere. My only issue is the Manager up front (Mr. Mussels) up front getting involved while I was waiting for me car More

by MAJORDAD2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dondanville
May 09, 2022 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. If you would like to discuss your concerns, I would love to chat. Please contact me at 352-564-8668 ext. 5252. Thank you, Desiree Bower Customer Relations Manager

May 07, 2022

My service was great as usual. Sales management should stay away from the ser,Dept More

by MAJORDAD2018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dondanville, Desiree Bower
May 09, 2022 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know how we did! We appreciate your business and your honest review.

May 06, 2022

ALL the people from manager, sales personnel, parts department, and telephone receptionist, to name a few are exceptional. highly recommend. what more can i say More

by CARTERHOMOSASSA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : David Dondanville, Justin Selke, Amanda Gallagher, Denzel Crabtree, Jay Keepes
May 09, 2022 -

Jenkins Kia of Crystal River responded

We are delighted to hear our team provided you with great customer service!

May 06, 2022

Stopped by without an appointment and received prompt, excellent service. I picked up a nail in my tire and the service department took my car right in and repaired my tire. Can’t say enough good things a More

by PJYOUNGBLOOD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Amanda Gallagher
May 06, 2022 -

Jenkins Kia of Crystal River responded

We appreciate you sharing your experience with us. Thank you for your 5-star rating!

May 05, 2022

Service writer, Moe, was efficient and friendly. I found the parts department and service department to be excellent and have no problem recommending this dealership. More

by GEORGE19440
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Moe Solgot
May 06, 2022 -

Jenkins Kia of Crystal River responded

Thank you for your recommendation and your 5-star rating!

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