Jenkins Kia of Crystal River - Service Center

Amanda Gallagher best service advisor My wife and I were on vacation from Canada when we needed to go to the service center. Amanda Gallagher was most helpful. The service was amazingly pr My wife and I were on vacation from Canada when we needed to go to the service center. Amanda Gallagher was most helpful. The service was amazingly prompt. Not only did our car get fixed in one day we were provided with a vehicle for our use. Once again thank you Amanda for making our stay stress free. More

I went to Citrus Kia check my batteries (which I forget I went to Citrus Kia check my batteries (which I forget to turn off my parking lights) they check it out no waiting The reason for me to writing I went to Citrus Kia check my batteries (which I forget to turn off my parking lights) they check it out no waiting The reason for me to writing this because Amanda Gallagher so helpful to me she explain what did wrong over and over still I got it I love Citrus Kia they always there when I need them Elizabeth Katona More

We brought a 2008 Kia Rondo that is our main mode of transportation to Citrus Kia after being dealt rudely at Palm Chevrolet Kia in Ocala. We were impressed to say the least of the courtesy and profess transportation to Citrus Kia after being dealt rudely at Palm Chevrolet Kia in Ocala. We were impressed to say the least of the courtesy and professionalism that we received at Citrus Kia. The service staff were polite and very knowledgeable of what we were in their area for. Our overall experience was beyond satisfactory! For all of our needs with the Rondo we will be taking our car to Citrus Kia. Our drive may be a little farther than visiting Palm Kia, but the service and professionalism is worth a few miles more. Thank you to the service staff!!! John Maher More

When we bought our 2011 Kia Sedona, we were told by the salesman that there was paint damage to the front bumper due to a minor accident. We submitted a list of items to be done, The salesman came to me salesman that there was paint damage to the front bumper due to a minor accident. We submitted a list of items to be done, The salesman came to me while I was in the Service area, and at that time the front bumper was not going to be repaired because it was too costly. At that time, Ms. Lisa Parisi came by to ask me how I liked the van and to congratulate me on the purchase. During our conversation we discussed the work being done which I was satisfied with, except for the salesman's refusal to repair and paint the front bumper. Ms. Parisi immediately went to the Service person who was working on my van. Very shortly afterward, Ms. Parisi returned and told me the front bumper would be repaired and painted. I was not happy with the experience until Ms. Parisi corrected the problem, which made my experience with Kia outstanding. Ms. Parisi is an asset to your dealership and is to be commended for going the "extra mile". You can be sure that due to personnel like Ms. Parisi, I will be returning to your Service Dept. in the future, and will not hesitate to recommend it to all my friends. Robert J. Scuderi More

I PURCHASED MY CAR APPROX 2 YEARS AGO AND HAVE 25,000 MILES ON IT. THE CAR HAS BEEN SERVICED BY CITRUS KIA FROM THE START. THEY HAVE BEEN GREAT AND HAVE ALWAYS BEEN THERE WHEN NEEDED. THEY EXPLAIN AVE MILES ON IT. THE CAR HAS BEEN SERVICED BY CITRUS KIA FROM THE START. THEY HAVE BEEN GREAT AND HAVE ALWAYS BEEN THERE WHEN NEEDED. THEY EXPLAIN AVERTHING THAT HAS TO BE DONE AND DO IT. THEY HAVE COME OUT ONE TIME WHEN THE CAR WOULD NOT TURN OVER AND START. I HAVE RECOMMENDED SEVERAL FRIENDS WHO ALL TELL ME HOW GREAT THEY ARE. I AM 82 YEARS OLD AND HAVE OWNED MANY CARS, DEALT WITH MANY SERVICE MANAGERS, THERE IS NO SERVICE MANAGER AT ANOTHER DEALER THAT CAN COME CLOSE TO THE KIA GENERAL MANAGER. WHEN YOU PURCHASE AT KIA, YOU BECOME A FAMILY MEMBER AND ARE TREATED AS SUCH. I AM VERY HAPPY HERE AND WILL STAY. More

The service manager involved Kia Manufacturer rep to diagnose cause of rear view camera intermittent malfunction. Entire electrical system checked and new mirror installed. I bring both my Sedona and diagnose cause of rear view camera intermittent malfunction. Entire electrical system checked and new mirror installed. I bring both my Sedona and Soul here for service; always prompt and courteous. More

This really is a dual review as we purchased our 2012 Kia Sedona and then brought in back for detail and a couple minor items to have fixed. The entire staff is friendly and very willing to accommodate. It w Sedona and then brought in back for detail and a couple minor items to have fixed. The entire staff is friendly and very willing to accommodate. It was a relatively pleasant experience even though we had not actually decided to buy a vehicle when we went in. The Sedona was super and the sales person very relaxed and not overbearing; he also let us take it for a nice test drive. We're happy with our purchase. The service department staff are also very pleasant and while the detail work was not quite 100% it was close to that and done rather quickly so there was no long wait. We also made a small purchase in the accessory department and again, very helpful, pleasant staff. More

BETTY MARTIN IS AN AMAZING EMPLOYEE REPRESENTING CITRUS KIA. SHE IS FRIENDLY, RESPECTFUL, AND THOUGHTFUL OF THE CUSTOMER. COOPERATION IS A KEY TRAIT OF BETTY. NOT ONLY WILL I VISIT CITRUS KIA WHEN IN THE KIA. SHE IS FRIENDLY, RESPECTFUL, AND THOUGHTFUL OF THE CUSTOMER. COOPERATION IS A KEY TRAIT OF BETTY. NOT ONLY WILL I VISIT CITRUS KIA WHEN IN THE MARKET FOR A NEW CAR, BUT WILL RECOMMEND CITRUS KIA TO FRIENDS AND RELATIVES. BETTY MARTIN IS AN EXAMPLE OF WHAT A DEALERSHIP IS ALL ABOUT. JEFFREY FELDMAN More