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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,887 Reviews

1,887 Reviews of Jenkins Kia of Crystal River - Service Center

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March 14, 2021

Not excited about some changes that are coming but hopefully this will still be the best place to have your vehicle serviced as well as buy new and used vehicles More

by MABS1421
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Service Department
Mar 15, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business with Jenkins KIA of Crystal River!

March 12, 2021

Service was fast friendly and completed to perfection. Checkout was easy and all the service done was explained. Led out to my vehicle and David made sure everything was right before I left. More

by JEFFSEAVEY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 15, 2021 -

Jenkins Kia of Crystal River responded

We appreciate your 5-star review!

March 12, 2021

It took 3 trips to the service center for them to find It took 3 trips to the service center for them to find the noise from the rear of the car was a bad shock. They told me they ordered a new shock the More

by CASKUCHIN
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rich Meier
Mar 12, 2021 -

Jenkins Kia of Crystal River responded

I apologize for your negative experience. We would like the opportunity to check the status of this matter for you. Please call me, Desiree Bower at (352) 564-8668

March 11, 2021

I have been with Kia since 2002. The business has changed hands a couple of times but our KIA has always put service and people first. They are easy to talk with and deal with. The time I left them More

by pierce513
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen Wilson
Mar 11, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate you positive review!

March 10, 2021

We have been with Kia since 2013 with a Sorento with no problems. we now have a 2019 Sorento and the Dealer is great and service is top of the line. More

by WMONDAYC
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2021 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate you taking the time to share your experience.

March 10, 2021

I have been very pleased so far with the excellent service. From the sales to the service department everyone has been so kind and helpful More

by janetb195
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stewart
Mar 11, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the 5-star review!

March 10, 2021

We're very good. People are very friendly there and helpful.looking forward to doing business with them again. Look forward to free car washes. More

by DCLARK632
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Karen
Mar 11, 2021 -

Jenkins Kia of Crystal River responded

We appreciate you taking the time to review your experience. Thank you for your valued feedback!

March 09, 2021

First time I have been there since the name was changed from Citrus KIA. Seem to be in the learning process on the computer system More

by Dick
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

Thank you for the positive feedback. We look forward to providing you with excellent service!

March 09, 2021

I quit going to Jenkins in Ocala after going to Kia in Crystal River because of the service Karen provides to the customer. I only have my body work done at Kia in Crystal River because of the service Ama More

by OCALAROBERT
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Karen, Amanda
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

We are proud to know our team did an exceptional job in assisting you! Thank you for entrusting us with the service of your vehicle.

March 09, 2021

Top of the line service Dave always took care of any concern I may have had and if he could not take care of it he made sure it did get address and fixed. Thanks to all. More

by SFBRONSON
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Stewart
Mar 10, 2021 -

Jenkins Kia of Crystal River responded

We are appreciate the positive feedback!

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