Jenkins Kia of Crystal River - Service Center

It was great working with Citrus Kia! I had body work done on my Lexus app Citrus Kia. Everyone was very professional, and the customer service was top-notch! They did a great job with the I had body work done on my Lexus app Citrus Kia. Everyone was very professional, and the customer service was top-notch! They did a great job with the repairs on my car and even returned it to me fully detailed! I will definitely use them for all future service needs! More

wonderful i recently brought todds vehicle in for service devon unloaded my wheelchair and constantly checked on me till car was ready and when it was done hw i recently brought todds vehicle in for service devon unloaded my wheelchair and constantly checked on me till car was ready and when it was done hw put chair back in car More

Very disappointed in service department I purchased 2 new vehicles from Citrus Kia and had always been pleased until my last visit to the service department. My ESC and ABS warning lights w I purchased 2 new vehicles from Citrus Kia and had always been pleased until my last visit to the service department. My ESC and ABS warning lights were on. I was immediately asked if I was told there would be a $50 charge to diagnose the problem. I said, "No, and had I known I would not have driven from Brooksville" because I knew I could go to my local auto parts store and have it diagnosed for free. My Kia Rondo is a 2007 with 70k miles. The service man agreed to waive the $50 diagnosis fee. Later I was told the problem was both real wheel speed sensors. It was explained to me that "the car was poorly designed" (I wasn't told this when I bought the car) and the entire rear end had to be taken off to replace the sensors so they were allowing 4 hours labor or $650. Since I was a "good" customer, they would charge me only $550. Long story short - I bought the speed sensors on Ebay for $30 each and a local garage installed them for $98. Total cost to me of less than $160, and all seems fine. It seemed to me that Kia was trying to take advantage of me because I am a recent widow. I did not note the names of the two service department men I spoke with. More

Recently purchased my 3rd Kia Optima at Citrus Kia. Had same sales person Joe Slater and Tony Meador assisting me to get a good price and another great car. Nice friendly people who give excellent servi Had same sales person Joe Slater and Tony Meador assisting me to get a good price and another great car. Nice friendly people who give excellent service. More

squeezed me in I brought my grandfather to buy a car, I figured I'd get my oil changed while there. Mr Bushnell squeezed me in and I was ready when my grandfather w I brought my grandfather to buy a car, I figured I'd get my oil changed while there. Mr Bushnell squeezed me in and I was ready when my grandfather was More

Oil change I recently went to Citrus KIA for my oil change, it was busy that day, so I went on the service line and waited, I then went inside to tell them I was I recently went to Citrus KIA for my oil change, it was busy that day, so I went on the service line and waited, I then went inside to tell them I was there, wasn't in the dealership 5 minutes when, Paul DuVall came and told me my car was hit and the driver took off, he then told me he got the plate, I called the police to make a report when they arrived they took the plate and ran it and came back as no such plate. So I left the dealership and contacted my insurance company, my deductible is $500 and I went to have it fixed. A couple of days letter the General Manager, David Dondanville,called me to ask what had happened and I explained everything and he wrote me out a check for the $500 deductible. There are still some nice people in the world. I also would like to give a shoutout to the service agent, David Bushnell More

"Rocky did it again"!. Arrived to have a simple service done on our 2007 Sorrento Friday. We just purchased a certified pre-owned 2014 Soul from Rocky last November. The wif Arrived to have a simple service done on our 2007 Sorrento Friday. We just purchased a certified pre-owned 2014 Soul from Rocky last November. The wife fell in love with a 2016 in the showroom. Ended up driving back to Spring Hill, cleaned out the 2014, and drove home a sweet 2016! I knew when Rocky drove an identical 2016 up front, we'd be taking it home. Painless, relaxing, and a pleasure to deal with ALL the folks up there, and especially "Rocky"!. Thankyou! Happy wife, happy life! More

Excellent service The staff was very helpful especially when they were looking for my car when it was lost at the dealership now but they redeemed themselves but quickl The staff was very helpful especially when they were looking for my car when it was lost at the dealership now but they redeemed themselves but quickly with a loaner while my work is getting done More

30,000 mile maint I went in for my 30K maint, and asked about a noise I hear when I made a left turn. The tech couldn't hear the noise, unfortunately. As they say, th I went in for my 30K maint, and asked about a noise I hear when I made a left turn. The tech couldn't hear the noise, unfortunately. As they say, the watched pot never boils. It made the noise half way to my appt, so I couldn't turn around and go back. Hopefully, it's nothing major and next visit the tech is able to hear it My service visit took less time than I expected. More

Greatly Satisfied ! Engine trouble after only 28K miles, however, we couldn't produce receipts of oil change. KIA corporate came through, providing us a new engine! Brad Engine trouble after only 28K miles, however, we couldn't produce receipts of oil change. KIA corporate came through, providing us a new engine! Brad & Dave in service dept were fantastic. More