Jenkins Kia of Crystal River - Service Center

From start to finish this was the best dealership I have ever been to.Honest,friendly and just all around great. ever been to.Honest,friendly and just all around great. More

Good visit. Great service. Professional and knowledgeable staff. Always feel like a valued customer. Kevin Ball is terrific Great service. Professional and knowledgeable staff. Always feel like a valued customer. Kevin Ball is terrific More

Service advisor was very helpful. Ran through all the checked items of inspection completed. We appreciate the way the Jenkins staff treats their customers. Ran through all the checked items of inspection completed. We appreciate the way the Jenkins staff treats their customers. More

Real nice very kind and great people they were very nice and when out their way more that three times and when out their way more that three times More

Fast and efficient. I have no complaints. They were very attentive and explained what ever was needed. I have no complaints. They were very attentive and explained what ever was needed. More

Steve was great right from the beginning, polite, informative, all handled, I was very relaxed. informative, all handled, I was very relaxed. More

Well, everything I asked for was taken care of very well, and also in a timely manner, so I am happy with the results and also in a timely manner, so I am happy with the results More

Knowledgeable and experienced. Very professional and listened to my concerns and needs. Explained everything in a way I could understand and answered all my questions Very professional and listened to my concerns and needs. Explained everything in a way I could understand and answered all my questions More

Citrus Kia service for the pass of the years has been going down. Every time I went to service was an unsuccessful experience. Last time not was the exception. I send my wife to the dealership to they ge going down. Every time I went to service was an unsuccessful experience. Last time not was the exception. I send my wife to the dealership to they get her previous car (Kia Sorento 2019) for service. I can state that the SUV was very well treated with all their maintenance. When they proceed to change the oil and oil filter I receive a call stating that the technician can’t do the routine maintenance due is a crack on the oil pan, I speak with the technician and one of the questions I made was, how do you take out or put in the plug of the oil pan, by hand or a gun impact? The technician answer me that they do the procedure with a gun impact. I understand that technicians has to have their tools to do certain task, but the severity of use an impact on something very fragile, that’s unacceptable. I get so upset that I finish changing the SUV not for the SUV conditions, I changed for not dealing anymore with bad experience. More

Was glad that the service advisor and staff promptly completed my oil change service and on time. completed my oil change service and on time. More