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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,889 Reviews

1,889 Reviews of Jenkins Kia of Crystal River - Service Center

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July 14, 2023

Great experience Very fast greeting at the service door Devin was very polite and very helpful More

by luannbaker23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

July 14, 2023

Good service, employees were very professional and nice … The waiting room was very clean and properly stocked More

by ROBALPHA4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Boehmer
Jul 17, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your high rating! We appreciate your business and your review!

July 14, 2023

Excellent service, from the associates at the front desk, the technician and Sayd in sales, who spent some time with us. More

by edisaab44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sayd, Nancy Mangold
Jul 17, 2023 -

Jenkins Kia of Crystal River responded

We are delighted to know our team provided you with a 5-star experience. Thank you for your business and the positive review!

July 13, 2023

Very friendly and handled my car and questions to my satisfaction. Documented my visit and the reason behind it. More

by JORUBE47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Rhonda Boehmer
Jul 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

July 13, 2023

Fast service, and good donuts. The waiting area was well cleaned. The prices of cars can be lower. Most of the folks around here are retired and on a fixed income. More

by wolfwise07
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

July 13, 2023

A very good all around experence as well as greeted and taken care if by a very courteous knowledgeable and thorough service agent. (Devin) More

by CBROWNINGENT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

July 13, 2023

They have a great team that works well together. From the top down all of them are very friendly. More

by nancymangold73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Jul 14, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

July 12, 2023

Always amazing service with an always courteous staff. My service advisor always keeps me up-to-date on my vehicle. The service manager is always there to answer any further questions I may have. More

by JaimieC22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Jul 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your great review! We know that you are the reason we are here!

July 12, 2023

Excellent service. They all work as team which is great! Very comfortable and clean waiting area. More

by GK62553
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Jul 13, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

July 11, 2023

Paid top dollar for a new Kia. Pin size hole in the radiator not covered by warranty. Was declared a road hazard $1600.00 A pin hole..really. A reputable dealer would have taken ca More

by garthlink1
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
No
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Jenkins Kia of Crystal River responded

I sincerely apologize for your negative experience. I would like the opportunity to regain your trust in us. Please contact me at 352-564-8668 ext. 5252. Sincerely, Jaimie Cummings Customer Relations Manager

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