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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,889 Reviews

1,889 Reviews of Jenkins Kia of Crystal River - Service Center

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July 11, 2023

Devin is pleasant and efficient. The entire service department runs smoothly. It is great that they send you a real time video of the mechanic as he does his analysis of your vehicle More

by CGOODWIN3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 12, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Devin provided you with excellent service!

July 09, 2023

A week after getting an oil change and tire rotation my battery died and my fluids were low. They washed my car twice because there was oil from the change on it. Advised me it wouldn’t come out. Came home More

by KATHYCLOER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668 ext. 5252. Thank You Kindly, Jaimie Cummings Customer Relations Manager

July 08, 2023

Personal very pleasant and efficient. I enjoyed the hot chocolate and a donut while waiting. Interesting Tv viewing More

by MARY1566
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

July 08, 2023

They are very efficient and customer service was excellent. Very happy with my experience at this service center. Will return for future services. More

by ESISOLAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

July 07, 2023

Dropped my car off early & since the restaurant next door to the dealership was closed, they drove me to a restaurant so that I could get breakfast & picked me up when I was done. More

by papabogey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

July 07, 2023

Everyone is always friendly it’s always clean it’s very relaxing when you have to sit and wait for your carc More

by LBORTBORT440
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

July 07, 2023

Steve was our service advisor and was very helpful and professional. Our appointment was on time and the service was completed as he had indicated. More

by RAALFO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 10, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Steve provided you with excellent service!

July 06, 2023

Excellent service department who go out of their way to make sure my vehicle is safe and in excellent road worthy condition. Kia has always done it right for me. More

by james.langston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devin Gillespie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steven Caron
5.0
This rating includes all reviews, with more weight given to recent reviews.
Keith Kent
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold, Rhonda Boehmer
Jul 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

July 05, 2023

No thank you. Worst experience ever! Would not recommend the dealership as a first time new car owner More

by ECHOEC9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
brandon leathead, Rhonda Boehmer
Jul 05, 2023 -

Jenkins Kia of Crystal River responded

We truly appreciate your honest feedback and apologize for the negative experience you have had. We would love the opportunity to regain your trust. Please contact me at 352-564-8668. ext.5252 Thank You Kindly, Jaimie Cummings Customer Relations Manager

July 05, 2023

Everyone was very professional and also welcoming and courteous. I would highly recommend Jenkins Kia. More

by MAJONES4122
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Nancy Mangold
Jul 05, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your valued feedback. We appreciate your taking the time to review your experience!

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