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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,888 Reviews

1,888 Reviews of Jenkins Kia of Crystal River - Service Center

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June 07, 2023

Very pleasant atmosphere. Very friendly staff from the time you walk in until you leave. Nice waiting area. Definitely recommend! More

by nancymangold73
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for your kind words about your service visit! We appreciate your business!

June 07, 2023

It’s absolutely ridiculous that you have an appointment for 4 PM., and you end up being there till six or 630. I don’t understand why bother making an appointment because they definitely don’t honor it. I’ More

by KARLADOLLMANN1968
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

I apologize for the negative experience during your recent service appointment. I would like the opportunity to resolve your concerns. Please contact me at 352-564-8668 ext. 5252. Thank you, Jaimie Cummings Customer Relations Manager

Jun 07, 2023 -

KARLADOLLMANN1968 responded

I am currently out of state on a family emergency and will be out of state for quite some time so please email me with your response

June 07, 2023

Dave in the service department is great. He makes sure my car is well taken care of. More

by CSPROUSE57
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

June 07, 2023

I was taken care of well by staff but the fix for my car lasted a total of 5 days and now I have to arrange to bring it back to fix it again. It is hard to organize this as it is my means of transportation. More

by JAIME.HANDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
devon fann
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Customer satisfaction is very important to us. We would like the opportunity to speak with you to try and address any of your concerns. At your earliest convenience could you please contact me at 352-564-8668 ext. 5252? Thank You, Jaimie Cummings Customer Relations Manager

June 07, 2023

Overall easy process. Not a long wait with a comfortable area to hang out. I like that they had a military discount. More

by rzaffarano
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

June 07, 2023

great to deal with fast service clean waiting area. good service writer very courteous to me More

by CJE182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

June 07, 2023

The work was done professionally . Have a very nice waiting area. Also walk you to your finished car. More

by Manatee01
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your five-star review! We appreciate your support!

June 07, 2023

They are professional and expedient with very good customer service. This is our third car we have purchased here and have always been pleased. More

by SPKPLG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Bailey
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your continued business! We appreciate your taking the time to tell us about your experience.

June 07, 2023

Great team I would not take my car any where else they are very friendly and let me know if something is wrong right away I can say I will always be a Kia customer. More

by abombmom
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maggie Desmond
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are so happy to see that reflected during your recent experience with us. We appreciate your business!

Jun 07, 2023 -

abombmom responded

Thank you for all that you all do from sales to service you all awesome

June 07, 2023

I was taken care of well by staff but the fix for my car lasted a total of 5 days and now I have to arrange to bring it back to fix it again. It is hard to organize this as it is my means of transportation. More

by JAIME.HANDLIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
devon fann
Jun 07, 2023 -

Jenkins Kia of Crystal River responded

Customer satisfaction is very important to us. We would like the opportunity to speak with you to try and address any of your concerns. At your earliest convenience could you please contact me at 352-564-8668 ext. 5252? Thank You, Jaimie Cummings Customer Relations Manager

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