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Jenkins Kia of Crystal River - Service Center

Crystal River, FL

4.7
1,889 Reviews

1,889 Reviews of Jenkins Kia of Crystal River - Service Center

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April 06, 2023

People at service desk very nice. Service completed in 2 hours. Car wash was 1:30-2:00 hrs. Useless. Phone service by outside vendor missed my appointment. Went to dealer for noth More

by drchillura@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Apr 07, 2023 -

Jenkins Kia of Crystal River responded

Thank you for your patronage and feedback!

April 05, 2023

The dealer ship never called me back about and $85. 75 bill they owe me. More

by RPOOL0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
nelson not to good
Apr 06, 2023 -

Jenkins Kia of Crystal River responded

We’re sorry to hear you did not have a great experience. Thank you for letting us know about the poor service you received. It is our priority to ensure we prove you with excellent service. To discuss the matter in more detail, so it doesn’t happen again, please contact Jaimie Cummings. Customer Relations Manager, 352-564-8668 ext. 5252.

Apr 06, 2023 -

RPOOL0 responded

Dealer has POOR customer Service

April 05, 2023

Service is always actually what they say your wait time will be. They are always go out of there way to make sure you have what you need. More

by JACQUI.MERICLE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Daniel Barry
5.0
This rating includes all reviews, with more weight given to recent reviews.
MELISSA TEACHMAN
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stacey Bourdon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Justin Selke, Maggie Desmond
Apr 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate your high marks for our Service Department!

April 05, 2023

Great staff in the Service Dept, what else can one say? More words are not needed More

by JVERTENTEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 06, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for taking the time to let us know that we gave you a five-star experience! We appreciate your business!

April 04, 2023

Terrible. You fixed my car for 700plus dollars. You said it was good. Sent me on my way. Almost made it home before it became apparent you did not fix it. No More

by BIGGWRENCH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dave Bushnell
1.0
This rating includes all reviews, with more weight given to recent reviews.
April 04, 2023

Dave is superb. He never fails to keep me abreast of the work being done. More

by ARODRIGUEZ165
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 05, 2023 -

Jenkins Kia of Crystal River responded

Thank you so much for the great review! We truly appreciate your business and we are glad that Dave provided you with excellent service!

April 04, 2023

Your people are very courteous and professional every time I’m in there. We’ve been there about four or five times now with both of our cars More

by bumpaaz22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 03, 2023

Great service and estimate of wait time was accurate. I even was able to test drive another car while waiting. More

by nveltri
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 04, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

April 02, 2023

Excellent and friendly service. Very informative regarding the issue with vehicle. Explanation as to the actual issue with the vehicle was helpful More

by GREGJORIF50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dave Bushnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2023 -

Jenkins Kia of Crystal River responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review!

April 02, 2023

Great service on my Sorento. Got me in quick and out in record time. Yhanks More

by watsonrp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Justin Selke
Apr 03, 2023 -

Jenkins Kia of Crystal River responded

Thank you for allowing us to maintain your vehicle. We appreciate the five-star review!

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