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Jenkins Kia of Gainesville - Service Center
Gainesville, FL
356 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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356 Reviews of Jenkins Kia of Gainesville - Service Center
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October 03, 2020
Service was easily scheduled, well-coordinated on arrival, completed more quickly than stated, and above all, executed with courtesy. We were allowed the choice of two areas for waiting, one, a huge arrival, completed more quickly than stated, and above all, executed with courtesy. We were allowed the choice of two areas for waiting, one, a huge area with widely spaced seating! As seniors, we were far more comfortable with this choice. More
by pdreger2
Employees Worked With
Joseph Cofer
September 24, 2020
This is a great dealership with great employees. I brought my car in. They ordered my parts in and got my car fixed. She was very nice to work with. brought my car in. They ordered my parts in and got my car fixed. She was very nice to work with. More
by Gene
Employees Worked With
Melissa OShea
September 02, 2020
Always very friendly. Melissa treats me like family. Real good on estimate of time to repair and when there has been an issue regarding the service, there always has been a fair resolution. Real good on estimate of time to repair and when there has been an issue regarding the service, there always has been a fair resolution. More
by john
Employees Worked With
Melissa OShea
August 26, 2020
Joseph very helpful and informative.. He took the time to explain to me everything and he was very friendly and respectful, professional. He took the extra mile helping me out providing me the Most pleasant explain to me everything and he was very friendly and respectful, professional. He took the extra mile helping me out providing me the Most pleasant wait time. More
by Lucy
Employees Worked With
Joseph Cofer
August 10, 2020
Amazing Service I always look forward to getting my car service at Jenkins KIA Gainesville because i get to see Melissa. She is the most caring person. You can defini I always look forward to getting my car service at Jenkins KIA Gainesville because i get to see Melissa. She is the most caring person. You can definitely tell she loves her job and customers. Everyone who comes in while i'm waiting lights up when they see Melissa. She is so personable with each and everyone of her customers. The customer can come in upset with an issue that is going on with their vehicle and Melissa always knows how to make them smile and get them taken care of. As long as Melissa is working at KIA I'll be coming their to get my Vehicle Serviced. More
by Joshua Lykens
Employees Worked With
Melissa OShea
August 09, 2020
My service writer ,No was excellent. He kept me informed on the progress on my car even though they were working thru some learning bugs with a new computer program . Could not be happier .Why is there no l on the progress on my car even though they were working thru some learning bugs with a new computer program . Could not be happier .Why is there no list of the service Dept or the Mechanics . Any one can sell cars. It's the service and the way you treat your customers is the reason people come back. Please update your List of Dept personal . Thank you. More
by Highlander
Employees Worked With
Joseph in Service .
July 27, 2020
Melissa and her team were incredibly communicative and helped me get my car done as quickly as they could given some of the annoying circumstances that popped up along the way. Car is working perfectly! helped me get my car done as quickly as they could given some of the annoying circumstances that popped up along the way. Car is working perfectly! More
by wrs0005
Employees Worked With
Melissa
