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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,335 Reviews

1,335 Reviews of Jenkins Kia of Ocala - Service Center

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September 16, 2017

Gave me good info. Got in on time. Was called with information on what needs to be done. Reasonable time getting car back. Price was right on. Well go back for addit More

by Dottielynn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Koch
Sep 16, 2017 -

Jenkins Kia of Ocala responded

Dottie, Thank you for taking the time to review your experience! We truly appreciate the positive feedback. We look forward to assisting you with any of your future vehicle needs!

September 16, 2017

Awesome Great service took car right in for service oil change, checked all fluids brakes etc, even offered to wash my car and was in and out within an hour More

by Tamib
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anjolee Blount, Lance Gansky
Sep 16, 2017 -

Jenkins Kia of Ocala responded

Thank you for entrusting us with your vehicle's maintenance! We are pleased to know our ram provided you with an excellent experience. We look forward to serving you for many years to come!

September 16, 2017

Kia service Had a great experience working with my warrantee at Kia service dept. Callie is courteous, makes sure you're comfortable and keeps you informed. She's More

by Laura
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Callie Zimmerman
Sep 18, 2017 -

Jenkins Kia of Ocala responded

Laura, Thank you for taking the time to review your experience with us! We are delighted to know Callie provided you with an excellent experience. We are truly fortunate to have her as a part of our team! We look forward to serving you for many years to come!

September 15, 2017

Callie is great! She helped me pinpoint issues with my Kia, on top of what I intended to do. I am glad I was able to save my Kia from damages I didn't notice. More

by lspano79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Morgan, Anjolee Blount, Mitch Thompson, Callie Zimmerman, Robert Nolan
Sep 15, 2017 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience with us! We are delighted to know our team was able to provide you with the excellent experience we strive to provide all of our guests with. We look forward to serving you for many years to come!

September 15, 2017

Good Service POOR quality My car has a problem and the dealership passes it off as working fine. Well if I must I will get a lawyer and the Attorney General wants me to cont More

by Bob Frantz
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Baroni
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tony Bower, Callie Zimmerman, Jaevon Johnson, Lance Gansky
Sep 16, 2017 -

Jenkins Kia of Ocala responded

Mr. Frantz, We apologize for your negative experience however we have taken all necessary steps to repair your vehicle. If there is anything further we could do we would be more than happy to assist you.

September 15, 2017

Initial service Brought my Kia Forte5 in for its initial 3500 mile service. I arrived at least a half hour before my scheduled appointment and they took me in right More

by Carol
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kristen Koch, Lance Gansky
Sep 16, 2017 -

Jenkins Kia of Ocala responded

Carol, Thank you for entrusting us with the service of your vehicle! We are pleased to know our team provided you with an excellent experience! We look forward to serving you for many years to come.

August 25, 2017

Service of a safety recall issue. Made an appointment for a recall issue and was told t would be a couple of hours. My only car so I said I'd wait. Upon arrival the service rep. Gree More

by Pucky
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their names
Aug 26, 2017 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience with us! We are pleased to know our team got your vehicle serviced in a timely manner. We look forward to serving you for many years to come!

August 24, 2017

Awesome Great dealership. Staff is always friendly. Service and sales department gives you their upmost attention. Service department explained in detail More

by JCoop
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Ferrari, Callie Zimmerman, Tony Bower, Steve Ramunno
Aug 25, 2017 -

Jenkins Kia of Ocala responded

Thank you for taking the time to review your experience with us! We are delighted to know our team provided you with an excellent experience!

August 22, 2017

Maintenance Services Service was great as usual. Everything was explained properly. No long waiting. Waiting area is clean and comfortable. Service recommendations were ma More

by Mary10
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
Aug 23, 2017 -

Jenkins Kia of Ocala responded

Mary, Thank you for your continued business! Thank you also for taking the time to review your experience. We appreciate your feedback and look forward to serving you for many years to come!

August 19, 2017

Absolutely Fantastic!! I was treated with respect. Also the staff was very kind and courteous to me. And the reason I brought my car in was to have it serviced, and I receiv More

by judykins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Bower
Aug 20, 2017 -

Jenkins Kia of Ocala responded

Thank you for taking the time to share this awesome review for our dealership. It is wonderful to hear that our team provided you with the excellent experience we strive to provide all of our customers with! We look forward to serving you for many years to come!

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