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1,329 Reviews of Jenkins Kia of Ocala - Service Center
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January 26, 2016
Don't buy from Jenkins Kia Ocala Florida purchased a Certified Kia Sorento from Kia in Ocala,Fl went in for recall work and was told my cv axle leaked a little bit. I was told it wasn't cover purchased a Certified Kia Sorento from Kia in Ocala,Fl went in for recall work and was told my cv axle leaked a little bit. I was told it wasn't covered under my warranty. Which doesn't make since since certified Kia comes with 10 years or 100,000 mile warranty on the power train. Wanted to charge me $320 for a aftermarket cv axle and not a standard factory axle. Not happy with the service department their. Service adviser told me my axle was dry and damaged and that I would need a new one. Repaired the vehicle and the the axle was not damage nore dry like the lady said and they told me that it would have been cover if the cv axle boot did not leak "so much".I mean how much does it have to leak for it to be cover, none?its not my fault your faulty cv axle boot failed from the factory. I will never buy from Kia again and we will be trading to something different so we never have to go there again. Service manager didn't really want to help me. I've lived in this town for 31 years and will tell every about my experience with the Kia dealership. More
by Jackdaniels85
Employees Worked With
Darrell Willoughby service manager
January 22, 2016
Kia Service in Ocala, Fl. Very helpful and the people working there were very professional..Great job done by all.. Florida Kia was much more professional and helpful then Very helpful and the people working there were very professional..Great job done by all.. Florida Kia was much more professional and helpful then were we bought our Kia in Apex North Carolina....The Kia people that work in N.C. need to go to classes for better customer service... More
by Mary
Employees Worked With
Who ever worked that day were the best..Sorry I didn't get names....Jan. 21 , 1:00
January 22, 2016
Had to recalculate the camera after windshield was replaced. I arrived on time and was promtly taken care of. Job took a bit over an hour which was less then they thought. Jamie was very helpful, courteous and d I arrived on time and was promtly taken care of. Job took a bit over an hour which was less then they thought. Jamie was very helpful, courteous and did a great job. More
by Ocalan
Employees Worked With
Jamie Edwards
January 19, 2016
in for recall correction, oil change No wait when I got there at 0830, shuttle was waiting for me to take me to work. Pickup after work was prompt. Everyone was pleasant. No wait when I got there at 0830, shuttle was waiting for me to take me to work. Pickup after work was prompt. Everyone was pleasant. More
by Forestgoats1
Employees Worked With
Jamey consultant, Steine shuttle driver
January 16, 2016
On time I was there a little early. Didn't wait they took me in and my car was also taken in. Was surprised that it didn't take as long as was told it would. I was there a little early. Didn't wait they took me in and my car was also taken in. Was surprised that it didn't take as long as was told it would. They also washed and vacuumed my car. That was above expectation. More
by Nadine
Employees Worked With
Randy ( I think)
January 15, 2016
Quick, Affordable, Great Service I was very pleased with the service I received at Jenkins Kia! It was fast, friendly, affordable and they even washed & vacuumed my car free of charg I was very pleased with the service I received at Jenkins Kia! It was fast, friendly, affordable and they even washed & vacuumed my car free of charge! I will definitely bring my car to Jenkins Kia for all of my service work. More
by realtorchristine
Employees Worked With
Jamie
January 13, 2016
Surprise service really The last service place I dealt with didn't wash and vacuum my car. My service lady was fantastic. Very helpful and courteous. My courtesy van drive The last service place I dealt with didn't wash and vacuum my car. My service lady was fantastic. Very helpful and courteous. My courtesy van driver, Mr. Stein, was very nice as well. More
by Annabell#1
Employees Worked With
Micheal ( I think)
January 12, 2016
recall check I brought my 2016 kia soul in for a recall on steering pinion. They were very professional and took care of everything that needed done. I was very im I brought my 2016 kia soul in for a recall on steering pinion. They were very professional and took care of everything that needed done. I was very impressed with the dealership. More
by crackergirl
Employees Worked With
Michele D. Binenti
January 05, 2016
Happy! The personnel at Jenkins Kia are friendly, engaging, happy to answer questions and willing to deal with you. The entire experience was pleasant! No pr The personnel at Jenkins Kia are friendly, engaging, happy to answer questions and willing to deal with you. The entire experience was pleasant! No pressure--just good service. More
by Anntred
Employees Worked With
Svc Mgr, Sheila, Levy, Cory, and a few more.
January 02, 2016
I mainly came for the mileage rebate program I was greeted with promptness and courtesy and they immediately took me to a service consultant. I have to admit that I was only there to have my odom I was greeted with promptness and courtesy and they immediately took me to a service consultant. I have to admit that I was only there to have my odometer read as part of the mileage rebate program, but they said "not to worry" that they would take care of the paper work and have me on my way...I don't believe I was there more than 10-15 minutes...outstanding! More
by rj&ba
