Jenkins Kia of Ocala - Service Center

New Car First Service Appt. We bought a 2016 Kia Sorrento and brought the car in to the service department for its 1,000 mile check up. I intended to drop off the car, but on th We bought a 2016 Kia Sorrento and brought the car in to the service department for its 1,000 mile check up. I intended to drop off the car, but on the way there my husband noticed I had a tail light out on my Honda CRV. So while we were there, we asked if they could also replace tmy tail light which they happy to do. Nice to have both vehicles done at the same visit. Thanks. More

Service with a smile Even though I've only been to the dealership a couple of times, was treated like a life-long customer. Service issues were explained in detail with r Even though I've only been to the dealership a couple of times, was treated like a life-long customer. Service issues were explained in detail with related costs supplied by Michelle Binenti and service was completed in a timely manner. More

Good service Very good service. Took the car on time and did the job quickly. The waiting area was clean and coffee and an assortment of doughnuts was provided. Very good service. Took the car on time and did the job quickly. The waiting area was clean and coffee and an assortment of doughnuts was provided. More

KIA oil change service Michele Binenti was very pleasant and helpful. The service was well done and prompt considering that I did not have an appointment. They made suggesti Michele Binenti was very pleasant and helpful. The service was well done and prompt considering that I did not have an appointment. They made suggestion for future services to consider! More

Don't buy from Jenkins Kia Ocala Florida purchased a Certified Kia Sorento from Kia in Ocala,Fl went in for recall work and was told my cv axle leaked a little bit. I was told it wasn't cover purchased a Certified Kia Sorento from Kia in Ocala,Fl went in for recall work and was told my cv axle leaked a little bit. I was told it wasn't covered under my warranty. Which doesn't make since since certified Kia comes with 10 years or 100,000 mile warranty on the power train. Wanted to charge me $320 for a aftermarket cv axle and not a standard factory axle. Not happy with the service department their. Service adviser told me my axle was dry and damaged and that I would need a new one. Repaired the vehicle and the the axle was not damage nore dry like the lady said and they told me that it would have been cover if the cv axle boot did not leak "so much".I mean how much does it have to leak for it to be cover, none?its not my fault your faulty cv axle boot failed from the factory. I will never buy from Kia again and we will be trading to something different so we never have to go there again. Service manager didn't really want to help me. I've lived in this town for 31 years and will tell every about my experience with the Kia dealership. More

Had to recalculate the camera after windshield was replaced. I arrived on time and was promtly taken care of. Job took a bit over an hour which was less then they thought. Jamie was very helpful, courteous and d I arrived on time and was promtly taken care of. Job took a bit over an hour which was less then they thought. Jamie was very helpful, courteous and did a great job. More

Kia Service in Ocala, Fl. Very helpful and the people working there were very professional..Great job done by all.. Florida Kia was much more professional and helpful then Very helpful and the people working there were very professional..Great job done by all.. Florida Kia was much more professional and helpful then were we bought our Kia in Apex North Carolina....The Kia people that work in N.C. need to go to classes for better customer service... More

in for recall correction, oil change No wait when I got there at 0830, shuttle was waiting for me to take me to work. Pickup after work was prompt. Everyone was pleasant. No wait when I got there at 0830, shuttle was waiting for me to take me to work. Pickup after work was prompt. Everyone was pleasant. More