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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,341 Reviews
Call Service Center (877) 710-8762

1,341 Reviews of Jenkins Kia of Ocala - Service Center

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March 02, 2023

Great service very friendly and clean Dealership! Garry very attentive and service done fast and I am very happy. Thanks!! More

by george
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Bradley
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Mar 02, 2023 -

Jenkins Kia of Ocala responded

George, We appreciate the opportunity to maintain your vehicle! Thank you for your review.

March 01, 2023

They took care of everything that need fixed on are car. I'm very pleased with Jenkins Kia of Ocala. I will bring my car there again if I need any repairs More

by Vicki
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon Lee Gamach
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Mar 01, 2023 -

Jenkins Kia of Ocala responded

Vicki, Thank you so much for your great review. We appreciate your business.

February 23, 2023

Gary took good care of me and my Telluride. I didn't have an appointment but was taken care of promptly an professionally. More

by nmswigert
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary
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Feb 23, 2023 -

Jenkins Kia of Ocala responded

Thank you for so much for your kind words about your service visit! We appreciate your business!

February 22, 2023

Great service. Very attentive and did not take long to get my vehicle back. Would recommend. More

by djrap02
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig
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Feb 23, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for the great review! Our team works very hard to provide the best service possible, so we are happy to see that reflected during your recent experience with us. We appreciate your business!

February 22, 2023

I was helped immediately upon arriving. The service was done on time. Great communication throughout the process. More

by Anthony
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris and Craig
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Feb 23, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback! We appreciate your taking the time to review your experience!

February 17, 2023

Service is great. I appreciate Joshua's friendliness and clear answers to my questions. I always feel comfortable and welcome while at Kia. Great service! More

by igaston
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
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Feb 17, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle! Thank you for your review.

February 15, 2023

Kia Service towed the vehicle from my home to the dealership. I had a flat tire and didn't know the tire was not replaceable due to the slash it seemed in the tire because I thought it was a nail. I More

by Jessica49
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shannon helped me even though I called Josh and explained what happened. He was will to help me and told me not to worry. , Joshua Mills
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Feb 16, 2023 -

Jenkins Kia of Ocala responded

Thank you for allowing us to earn your business!! We appreciate your support!

February 09, 2023

Excellent from start to finish. ...all service was accomplished in a friendly and thoroughly professional manner. More

by Jackl
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Garry Bradley
Report | Print
Feb 09, 2023 -

Jenkins Kia of Ocala responded

Jack, We appreciate your support!! Thank you for your FIVE-STAR review!!!!

February 09, 2023

Great staff and service! Excellent waiting area best ever. The Jenkins Kia service was exceptional, 5-stars all around. More

by 1st time visitor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Report | Print
Feb 10, 2023 -

Jenkins Kia of Ocala responded

We appreciate your support. Thank you so much for your excellent review !!!

February 04, 2023

The service writter was very nice and professional offered shuttle and informed me of the waiting area and snacks. My issue with the dealship has nothing to do with my service staff your phone staff a More

by Lawson_dara
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mills
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Feb 07, 2023 -

Jenkins Kia of Ocala responded

Thank you for your valued feedback. I apologize for the trouble you encountered with our phone system. Customer satisfaction is very important to us. Please contact me at 352-620-2045 EXT 3977 if you need assistance. Thank you. Ada Pumarol, Customer Relations Manager.

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