Jenkins Kia of Ocala - Service Center

Excellent service. Joseph was outstanding in his customer service . He followed up regularly, explaining every detail if I had any questions. Also, made sure that he helped me out with cost savings where pos service . He followed up regularly, explaining every detail if I had any questions. Also, made sure that he helped me out with cost savings where possible without sacrificing quality or safety. My wife and I have purchased several cars from Jenkins and have had great service everytime we have brought our vehicle in through the years , but Joseph went above and beyond and is a credit to your organization. Also, Kudos to The technicians who came out and assisted us personally when we had a problem and to Callie who helped out late afternoon when Joseph had gone home for the day. The teamwork is excellent. Also, the ladies at the counter who accepted our payment were excellent as well. Great job to everyone and again a special thanks to Joseph for all he did to make the servicing of our vehicle stress free and taking care of all of our needs. Mark and Maureen Cascio More

Always great service done in a timely manner a always friendly friendly More

Josh kept me informed as to the progress and what the cost for the work involved. I was very pleased with the result of the work and Josh demonstrated that the repair worked properly and I made sure tha cost for the work involved. I was very pleased with the result of the work and Josh demonstrated that the repair worked properly and I made sure that the key fob worked in case there was any other problems. More

Great people always friendly and professional. Would always recommend them to anyone! always recommend them to anyone! More

Joseph was my service advisor - it is a pleasure dealing - he conducts himself in a very professional manner - he goes above and beyond to take care of all my needs - thank you again Joseph - he conducts himself in a very professional manner - he goes above and beyond to take care of all my needs - thank you again Joseph More

Everyone was kind and made me feel like a VIP. The time they told me the service would take was very accurate and I was very satisfied with the experiemce. they told me the service would take was very accurate and I was very satisfied with the experiemce. More

had an appointment for recall and one other issue - appointment time was 8:30 AM and I got there early and the service people hopped right on it - Josh was excellent - they told me what the problem was appointment time was 8:30 AM and I got there early and the service people hopped right on it - Josh was excellent - they told me what the problem was and gave me my options - More

My wife and I were very pleased with the service we received from the service manager as well as the employees. They were courteous, kind, and professional. received from the service manager as well as the employees. They were courteous, kind, and professional. More

This service department is outstanding. They figured out what was causing an intermittent problem—not easy to do! Such a relief and much appreciated! Thank you to Samantha for relaying the information and t what was causing an intermittent problem—not easy to do! Such a relief and much appreciated! Thank you to Samantha for relaying the information and to the mechanics who figured it out! I drove from Gainesville to this service dept and it was well worth the trip :-) More

Joseph Cabrera was great! Finally I feel the extended warranty I purchased was adhered to! Joseph had no problem with the computer and understood my issues and coverage. warranty I purchased was adhered to! Joseph had no problem with the computer and understood my issues and coverage. More