1,356 Reviews of Jenkins Kia of Ocala - Service Center
Time Crunch Honored I originally scheduled my KIA Soul in for recall service. Unfortunately, I was under a real time crunch and did not have time for regular maintenance I originally scheduled my KIA Soul in for recall service. Unfortunately, I was under a real time crunch and did not have time for regular maintenance that was coming due in a couple of weeks (oil change and tire rotation, etc.). Callie promised me that she could get it all done in the amount of time I did have. She made it happen, and I was able to get everything done in one appointment! Thank you, Callie, for great service and caring about my situation. More
Excellent Service Scheduled an appointment to have my oil changed, tires rotated and all points inspection. I showed up 30 minutes before my scheduled time and they sti Scheduled an appointment to have my oil changed, tires rotated and all points inspection. I showed up 30 minutes before my scheduled time and they still took the car back and had it returned to me within the time frame promised. Won’t ever take my car anywhere else. More
top notch service Everyone was friendly and kind and the new facility was beautiful! They made me feel like they truly cared about me and the issue with my vehicle. Everyone was friendly and kind and the new facility was beautiful! They made me feel like they truly cared about me and the issue with my vehicle. More
Excellent Love how smoothly and friendly everyone was at KIA. Waiting room was very comfortable. Snacks and coffee were a definite plus. Very quick service, was Love how smoothly and friendly everyone was at KIA. Waiting room was very comfortable. Snacks and coffee were a definite plus. Very quick service, was only an hour. More
Always an excelent experience I was greeted and given attention right away. My car is always well maintained. Big thanks to Chris Hanson, Lance Gansky and Callie Z. for helping me I was greeted and given attention right away. My car is always well maintained. Big thanks to Chris Hanson, Lance Gansky and Callie Z. for helping me today! More
Antenna Cover Repair A mishap occurred during a car wash after a routine oil change. Callie informed me “we’ll take care of you”. She kept her word and the repair was acco A mishap occurred during a car wash after a routine oil change. Callie informed me “we’ll take care of you”. She kept her word and the repair was accomplished after a short delay as promised. The process was hassle-free and stress-free. I do not know if things would have gone as smoothly if the mishap had not been detected early on, however Callie’s professionalism made things right and all is good. A heartfelt thank you Callie Zimmerman. More
Great thank you Very friendly staff they go beyond to help and offer coffee and popcorn, they even offer a ride if need be. I would just like to thank the staff for Very friendly staff they go beyond to help and offer coffee and popcorn, they even offer a ride if need be. I would just like to thank the staff for making it comfortable experience. More
Super Callie Zimmerman is the best service employee you have. She always taking super good care of me and my car. I can aways count on her. Callie Zimmerman is the best service employee you have. She always taking super good care of me and my car. I can aways count on her. More
Great customer service! Overall, great service! I had to bring my car in last minute for a warranty repair! The service was fast and everyone was extremely friendly! Tom took Overall, great service! I had to bring my car in last minute for a warranty repair! The service was fast and everyone was extremely friendly! Tom took the time to explain everything and eased my frustrations with my car. Thank you so much Tom! More
Awesome service Service has always been great. The service is always perform correctly the first time and always in the time frame stated.In one word: awesome. Service has always been great. The service is always perform correctly the first time and always in the time frame stated.In one word: awesome. More