1,356 Reviews of Jenkins Kia of Ocala - Service Center
change oil This service were very quick I like it and trusted too thank you Chris got in early am then done like 30 min fast thanks :) This service were very quick I like it and trusted too thank you Chris got in early am then done like 30 min fast thanks :) More
Flat tire The service center is always prompt and informative. All of the employees are very friendly and the customer lounge is really nice to have a drink or The service center is always prompt and informative. All of the employees are very friendly and the customer lounge is really nice to have a drink or snack. More
Courteous and Friendly Went in for an oil change on my 2017 Soul and left with a 2020 Soul. They asked what it would take for wife and I to leave with a new car. I gave th Went in for an oil change on my 2017 Soul and left with a 2020 Soul. They asked what it would take for wife and I to leave with a new car. I gave them my requirements and they were able to meet them. Let me add NO PRESSURE was used. It was straight up this is what you have to do and they met it. Personal comment to service, if my service review was bad I am sorry. The way the questions are asked there is no way to explain. Once we decided to leave with a new car we were no longer concerned if it took you 10 minutes or 10 days to service the car it now belonged to Jenkins.Kia of Ocala. More
Taking care of my Kia This is my second visit to the dealership for services. Everything was great, I had made an appointment and showed up early my car was taken right awa This is my second visit to the dealership for services. Everything was great, I had made an appointment and showed up early my car was taken right away. The service was very quick and I am always pleased with the nice job they do cleaning the car as well. I enjoy coming here and Callie always makes it a pleasure More
service of Todd Spofford this gentleman is an asset to your company he was very kind to me and made me feel very comfortable while waiting for service he was constantly coming this gentleman is an asset to your company he was very kind to me and made me feel very comfortable while waiting for service he was constantly coming and asking if I was ok and giving me the progress on my car service this made me relaxed after having a hectic day I must say thanks to him More
Unplanned service... Went out to car- tried to start it- just clicking noise.... No Battery Got a jump start and drove straight in to the service department..... They got Went out to car- tried to start it- just clicking noise.... No Battery Got a jump start and drove straight in to the service department..... They got me in straight away, was there and gone in less than an hour. Awesome for just driving up with a problem! ALWAYS great customer service- and even got my morning tea while waiting. Can't say thanks enough. More
Quick oil change. I was in and out in about 30 minutes! Friendly and helpful service department. They made you feel that your service and time were important to them. I was in and out in about 30 minutes! Friendly and helpful service department. They made you feel that your service and time were important to them. Thank you More
Routine Maintenance I went in for my routine maintenance and my service advisor Chris Hansen was ready for me as soon as I pulled in. My car was back in the service bay a I went in for my routine maintenance and my service advisor Chris Hansen was ready for me as soon as I pulled in. My car was back in the service bay and getting worked on within 5 min. Chris kept me informed of the progress and also informed me of service that will be coming due. I was in and out in no time. Chris is a valuable member of the Jenkins Family. More
Battery was bad, replaced under warranty, reviewed possible upcoming service needs. Good customer service. Made me feel that I was a valued customer, and too was bad, replaced under warranty, reviewed possible upcoming service needs. Good customer service. Made me feel that I was a valued customer, and took care of my car in a timely manner Also was friendly and courteous. More
very friendly and prompt service. they are friendly provide a great waiting room and great selections on snacks, also very quick to service your needs.Thank You for all your help. they are friendly provide a great waiting room and great selections on snacks, also very quick to service your needs.Thank You for all your help. More