Jenkins Kia of Ocala - Service Center

Great This dealership is full of caring informed and professional people. I am happy that I use them for all my service needs on my Soul. This dealership is full of caring informed and professional people. I am happy that I use them for all my service needs on my Soul. More

Did very well. Very personable, listened to my concerns. Handled issues quickly and made sure all was good, when it was not correct, they worked on getting my car b Very personable, listened to my concerns. Handled issues quickly and made sure all was good, when it was not correct, they worked on getting my car back in ASAP and performed a replacement of the transmission in a speedy manner. Getting a loner in order to not be inconvenienced was quick and easy. I understand when cars have issues, but Jenkins Kia took the time to make sure my car was fixed correctly and my time was respected. Kudos, I am a very happy customer. More

Oil Change Service First, I came in to make an appointment for an oil change on my Kia Cadenza. Met Lance in the Service Dept. and told him why I was there. He checked h First, I came in to make an appointment for an oil change on my Kia Cadenza. Met Lance in the Service Dept. and told him why I was there. He checked his oil change area and asked me if I had about an hour, as he could take me right then. Spending an hour in the waiting area with free wi-fi, coffee, popcorn, doughnuts and water is not hard to do. Jenkins Kia has one of the nicest and most welcoming waiting areas I have seen in any dealership. My Service Adviser is Callie. I have been using her as my adviser since relocating to Ocala 2 years ago. She is friendly, very knowledgeable and very professional. She is a pleasure to talk with and always makes me feel like a VIP. I cannot speak highly enough about the service I get from Jenkins Kia and the dealership itself. More

Continued Excellent Service We have enjoyed Jenkins Kia after a great experience with Jenkins Mazda. Service people are great and always helpful without trying to push you to unn We have enjoyed Jenkins Kia after a great experience with Jenkins Mazda. Service people are great and always helpful without trying to push you to unneeded work. More

Excellent Service in The Service Department! Quick. Informative. Helpful. Respectful. Everything a dealership should have in a service department. I was made to feel appreciated and welcomed. No Quick. Informative. Helpful. Respectful. Everything a dealership should have in a service department. I was made to feel appreciated and welcomed. Not like an inconvenience. Thanks y’all! The new, additional finance option for service needed on your vehicle is perfect. The process for applying is so quick and easy! I now have a small back up if I have an issue with my car. More

Jamie Fielding is one xxxx of a man he was very nice to me and went out of his way to explain all that I wanted to know about this deal thanks Jamie Fielding is one xxxx of a man he was very nice to me and went out of his way to explain all that I wanted to know about this deal thanks Jamie More

KIA Check -up Callie was awesome from the time we pulled in! Everyone at this dealership is inviting and I have never been disappointed. Clean, friendly, timely a Callie was awesome from the time we pulled in! Everyone at this dealership is inviting and I have never been disappointed. Clean, friendly, timely and overall FANTASTIC!! More

great attendance with in reasonable time. I have to say that Jenkins Kia Of Ocala is excellent in explaining everything they are going to do to my car and so far they have been prompt, the ser I have to say that Jenkins Kia Of Ocala is excellent in explaining everything they are going to do to my car and so far they have been prompt, the service is awesome and everyone there makes themselves available to answer your questions, thumbs- up! oh and great management to. More

Great service Everyone was friendly. The service charge turned out to be less than first quoted. Speed of service was surprisingly faster than expected. Service m Everyone was friendly. The service charge turned out to be less than first quoted. Speed of service was surprisingly faster than expected. Service mgr took out time to chat with me when I picked up my car. More

KIA SERVICE CUSTOMER SERVICE IS TOP KNOTCH AND ALL SERVICE PERSONEL GO OUT OF THE WAY TO PLEASE THEIR CUSTOMERS. OVERALL EXPERIENCE WITH JENKINS KIA HAS BEEN VERY CUSTOMER SERVICE IS TOP KNOTCH AND ALL SERVICE PERSONEL GO OUT OF THE WAY TO PLEASE THEIR CUSTOMERS. OVERALL EXPERIENCE WITH JENKINS KIA HAS BEEN VERY SATISYING. More