1,346 Reviews of Jenkins Kia of Ocala - Service Center
Fast excelent sevice A very comfortable place to have the best service on my KIA. Staff is on top of it with helpful service plans to keep my car in the very best of shape A very comfortable place to have the best service on my KIA. Staff is on top of it with helpful service plans to keep my car in the very best of shape. I have never been to a better place to get my car serviced and come out feeling glad I made the right decision with both purchase and keeping my car in the best possible shape. Great Staff ! More
NEW IN TOWN New in town....tire pressure light on...decided to have Jenkins Kia assist as I use KIA for my maintenance etc since 2016 when we purchased used Sedon New in town....tire pressure light on...decided to have Jenkins Kia assist as I use KIA for my maintenance etc since 2016 when we purchased used Sedonna in Chatanooga, Tenn. Jenkins discovered one tire with 12 lbs pressure and screw in it and 2nd tire with 28 lbs and a nail. They repaired both and treated me well. More
Excellent staff, and service All three listed personnel are assets to your brand. All three were cautious, and took their time to explain each step of the process as my vehicle w All three listed personnel are assets to your brand. All three were cautious, and took their time to explain each step of the process as my vehicle was as being service, and we reviewed the future possibility of me purchasing another vehicle. I have been a loyal Jenkins customer since I moved to The Villages 6 years ago. I’ve traded in three cars and purchased and / or leased two more, mainly based on the EXCELLENT customer service and professional relationship made with CHRIS LAYTON over the years. I plan to stay loyal to the Jenkins brand. More
I needed an oil change. The service writer was prompt and l was advised that l had a brake service too. I agreed after the service writer explained why it should be done. The service writer was prompt and l was advised that l had a brake service too. I agreed after the service writer explained why it should be done. I was escorted to the waiting area. Just over an hour and 1/2 The car was finished. The car was washed and vacuumed. More
Impressive When I arrived I was immediately welcomed. I met with Jarrell, car was driven to the service area. I went into the Customer waiting area and notice When I arrived I was immediately welcomed. I met with Jarrell, car was driven to the service area. I went into the Customer waiting area and notice my KIA in the service bay. I watched the tech and was impressed with her attention to detail. I even mentioned to Lance that she was a valuable asset to the service department. Every time I enjoyed the experience with the professional and efficient Service Department. More
excellent service Work was completed very fast. Callie Zimmerman is an excellent employee and know her work. The waiting area is very relaxing with great coffee and don Work was completed very fast. Callie Zimmerman is an excellent employee and know her work. The waiting area is very relaxing with great coffee and donut. More
Scheduled service We bought our Sportage from Jenkins Kia Ocala approx. 2 years ago. I always take it back for service and have always received excellent and profession We bought our Sportage from Jenkins Kia Ocala approx. 2 years ago. I always take it back for service and have always received excellent and professional care from the staff. The courtesy cleaning and washing is a much appreciated item, as well as the regular service. More
Friendly, fast The techs., we're all polite. Answered all questions. Work was completed in a very timely matter. Like anything else it was a little pricey, but so is The techs., we're all polite. Answered all questions. Work was completed in a very timely matter. Like anything else it was a little pricey, but so is buying a gallon of milk these days. More
Early is OK I tired to corridnate a doctors appointment and getting our KIA serviced the same day in Ocala. Well the doctor app. was really short and sweet, so o I tired to corridnate a doctors appointment and getting our KIA serviced the same day in Ocala. Well the doctor app. was really short and sweet, so off to KIA one and a half hours early. We pulled into service and Chuck greeted us and said not a problem, early is OK. He then checked out our Sorento and turned us over to Callie, very pleasant and by the way this lady can really mulity task. She took us over to Mitch in parts and he hooked us up with a paint color pen to match our paint, very nice. Having coffee Oscar greeted us our and asked us how we were and how our vehicle was doing. Oscar was and will remain our sales person, he is very knowledgeable and easy to deal with. We had a very pleasant morning with those folks. More
Excellent service center great service done in a timely manner. Very friendly staff. The waiting area is very relaxing with great refreshments. The waiting time for everythin great service done in a timely manner. Very friendly staff. The waiting area is very relaxing with great refreshments. The waiting time for everything I had done was very quick. They did an excellent job going over what needed to be done and the cost. I am very pleased. More