Jenkins Kia of Ocala - Service Center

great job They did a great job on washing my car after and the waiting room was very clean and comfortable, great refreshments and very expert advise `of my ser They did a great job on washing my car after and the waiting room was very clean and comfortable, great refreshments and very expert advise `of my service provided and coming due. Thanks. More

Surprised new car owner This is the second Kia I have purchased. All the employees i have worked with at this dealership have been extremely nice and very helpful. The servic This is the second Kia I have purchased. All the employees i have worked with at this dealership have been extremely nice and very helpful. The service department always provides prices before performing services, and comes to speak with customers about any concerns that arise during the service process. More

Great Efficient service. Service advisor was excellent and helpful. Sales personnel were very helpful in regards to next purchase or lease. Management was p Efficient service. Service advisor was excellent and helpful. Sales personnel were very helpful in regards to next purchase or lease. Management was pleasant and helpful as well. More

Excellent Jamie and his manager, the guy who did our signing were all excellent... Guy was superior!!! Awesome guy. Straight forward very professional. We orgi Jamie and his manager, the guy who did our signing were all excellent... Guy was superior!!! Awesome guy. Straight forward very professional. We orginally didn't want another Kia due our current situation with our other Kia. But I'm glad it all worked out More

New car purchase The buying process is a bit long, from the start or test drive to the final paper singing it takes approximately 4 hours. I was having the front power The buying process is a bit long, from the start or test drive to the final paper singing it takes approximately 4 hours. I was having the front power train check for grease leaks and an oil change. That ended up with a new Kia Serento. More

Above and Beyond Everyone in the Service Department were Professional, Polite, and helpful. I was treated like ROYALTY. I was greeted by Lance (Service Manager) wher Everyone in the Service Department were Professional, Polite, and helpful. I was treated like ROYALTY. I was greeted by Lance (Service Manager) where we started the paperwork in his office. We were then joined by Jarrell (service writer) who finished up the paperwork. I went into the showroom and looked at the new Telluride and got a tour of the vehicle (Very Impressive) by Jamie. I then was introduced to another customer a retired military member and we talked until my vehicle was ready. A part was ordered for my KIA Sedona that I will return to have it installed. I cannot praise the Staff enough............In Military Terms.....ATTABOY....Y'all did a great job More

Service dept is awesome Woke up Tuesday morning to low tire pressure, found out I had a nail in the tire. Remembering we paid for the extra wheel and tire protection, took it Woke up Tuesday morning to low tire pressure, found out I had a nail in the tire. Remembering we paid for the extra wheel and tire protection, took it to the service dept that morning after speaking with Callie. Got my oil changed and my tire fixed all before lunch. More

Service experience Would have been nice if you had reset the clock after installing the new battery. Everything else was perfect. A+ Great waiting area and friendly, p Would have been nice if you had reset the clock after installing the new battery. Everything else was perfect. A+ Great waiting area and friendly, prompt service. More

Quick, efficient and economical service I made an appointment and was taken in on time. I declined the free car wash as I said I was in a rush. My vehicle was ready in a seemingly short am I made an appointment and was taken in on time. I declined the free car wash as I said I was in a rush. My vehicle was ready in a seemingly short amount of time. The free inspection report was gone over with me and the price for the service was less than originally agreed to. I am sorry I did not make note of any of the very nice and courteous employees. More

Service Christ went over service I needed and all done in short period. Waiting area outstanding and free wi-fi ! Always something to eat, coffee, reading mat Christ went over service I needed and all done in short period. Waiting area outstanding and free wi-fi ! Always something to eat, coffee, reading material any very clean. Not harassment from sales people unless you want to talk More