Back

Jenkins Kia of Ocala - Service Center

Ocala, FL

4.8
1,356 Reviews

1,356 Reviews of Jenkins Kia of Ocala - Service Center

Sort by
February 24, 2019

Exceptional service The greeter Erick is wonderful, so pleasant, informative and just all around pleasant. Quick affordable service, with so many amenities, comfortable More

by Jackie Davis
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Erick-service greeter not sure on the name spelling, Callie Zimmerman
Feb 25, 2019 -

Jenkins Kia of Ocala responded

Jackie, We always appreciate your positive feedback!

February 24, 2019

Amazing service Jarrell was amazing,he answered any questions I had and was extremely helpful.Thank you so much.Also the shuttle driver was a sweetheart to me too and More

by tjsidd67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Powell
Feb 25, 2019 -

Jenkins Kia of Ocala responded

We greatly appreciate you taking the time to review your experience!

February 24, 2019

Very positive experience. This was normal service for 2016 Sorento. Service Manager and his advisors meet us and immediately logged car into service. Maintenance actions thorou More

by jimsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Chris Hansen, Jamie Fielding
Feb 25, 2019 -

Jenkins Kia of Ocala responded

Jim, Thank you for allowing us to serve you! We are delighted to know our team provided you with an excellent experience!

February 24, 2019

Excellent staff The staff are grest. I forgot the gentleman that help us. He's an African American man wear glasses very professional. He took care of us as well. More

by Mrs. Forte2018
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari, Chris Hansen
Feb 25, 2019 -

Jenkins Kia of Ocala responded

Thank you for the positive feedback!

February 23, 2019

Another Awesome Visit!! You know I Love ?? my time at Jenkins Kia. I am Greated the second I pull in and I am always told to have a superb day as I leave and told to “See You More

by Judy Miller
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Ferrari
Feb 25, 2019 -

Jenkins Kia of Ocala responded

It’s is a pleasure to serve you Mrs. Miller!

February 22, 2019

Was taken care of so nice. Everyone was very nice. Treated us very good. Great experience. I would recommend to everyone to go here. Waiting room super nice. Thank you for a job More

by Marlene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sorry. I have trouble remembering names. Everyone was super nice
Feb 22, 2019 -

Jenkins Kia of Ocala responded

Marlene, Thank you for the positive feedback!

February 21, 2019

Great Service We had a wonderful experience today at the dealership. Jarrell Powell and the Service Manager treated us as very important customers. They were both v More

by Don76
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky, Jarrell Powell
Feb 22, 2019 -

Jenkins Kia of Ocala responded

Don, We are pleased to know our team did an excellent job in assisting you. We look forward to serving you with any future vehicle needs!

February 20, 2019

Great service Took me right away for oil change, explained what they were going to do, informed me there was no recalls, was out in less than hour More

by Mike
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hansen
Feb 21, 2019 -

Jenkins Kia of Ocala responded

Mike, We are pleased to know our team did a quick and efficient job in assisting you.

February 20, 2019

Excellent service....Friendly people....No high pressure Use the service center for the first time for an oil change for our Kia Soul. GREAT service...everyone was so nice...took time to explain everything. More

by Jazz22hit
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lance Gansky
Feb 21, 2019 -

Jenkins Kia of Ocala responded

Thank you for allowing us the opportunity to earn your business. We are delighted to know our team provided you with an excellent experience! We look forward to serving you!

February 19, 2019

The problem took two trips to the dealership to resolve. A first attempt at resolving a service bulletin concerning condensation in a tail lamp housing by adding additional sealant failed. The problem was re More

by Bernie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jarrell Powell
Feb 21, 2019 -

Jenkins Kia of Ocala responded

Bernie, Thank you for working with us to resolve your concerns.

...
86
...