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Jenkins Kia of Ocala - Service Center

Ocala, FL

4.9
1,335 Reviews

1,335 Reviews of Jenkins Kia of Ocala - Service Center

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January 15, 2024

Everything went smoothly except I waited over thirty minutes for the car, after I arrived back at the dealership after receiving a call the car was ready. I suggest a call is not placed to the customer More

by Dbrakefield28
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hanson
Jan 18, 2024 -

Jenkins Kia of Ocala responded

We apologize our service department called you before the car was ready. We appreciate your feedback.

January 10, 2024

Easy to make appointment online. Easy check in. Courteous and friendly staff. Work performed in a timely manner. Clean waiting area with an assortment of drinks and packaged snac More

by Crowned
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Jan 18, 2024 -

Jenkins Kia of Ocala responded

Thank you got your patronage and feedback.

January 07, 2024

Super Friendly and quick service for oil change . Great experience and will be back as always. More

by Kxx
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris
Jan 18, 2024 -

Jenkins Kia of Ocala responded

We appreciate your Five-Stars. Thank you for your high rating!!!

December 28, 2023

This is a great place to be while your vehicle is being serviced, etc! The Staff are extremely pleasant to deal with and they make you feel at home while you are waiting! More

by chad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mackenzie Mulligan
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Mills
Dec 29, 2023 -

Jenkins Kia of Ocala responded

You are the reason we are here! Thank you for your FIVE-STAR review.

December 19, 2023

Job Well Done - Team always takes care with fast efficient service every visit - Thank U More

by Muttranch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Dec 29, 2023 -

Jenkins Kia of Ocala responded

We appreciate your support. Thank you for the Five-Stars.

December 15, 2023

JOSH has been taking care of our cars for years. He provides the very best service anyone can ask for. Jenkins Kia Maintenance is lucky to have Josh on their staff. In additional Josh is very kno More

by edseeman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Mills
Dec 29, 2023 -

Jenkins Kia of Ocala responded

We appreciate your business and your review!!

December 12, 2023

The drop off and pick up service was very effecient. Craig was very professional and attentive. I am very pleased with his service. More

by llamalisarn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Craig Small
Dec 29, 2023 -

Jenkins Kia of Ocala responded

Thank you so much for your high rating!

December 11, 2023

Friendly helpful and knowledgeable people. Pleasant atmosphere in the waiting area. I was walked out to my car when it was ready More

by eahartmann
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cristina Rosario
Dec 29, 2023 -

Jenkins Kia of Ocala responded

We appreciate the opportunity to maintain your vehicle. We appreciate the Five-Stars.

December 08, 2023

Excellent service from a quality dealership and service organization. An excellent KIA Soul. We are pleased with the dealership; service and the car. More

by Larry Johnson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Christopher Hansen - Service Department service advisor
Dec 21, 2023 -

Jenkins Kia of Ocala responded

Thank you for your FIVE STAR review. We appreciate your business.

December 08, 2023

I was very pleasantly surprised with the staff and the way we were treated. I recently moved to this area and will be using your dealership for my service and sales needs. More

by Lhend11
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kayla
Dec 21, 2023 -

Jenkins Kia of Ocala responded

Thank you for your high rating. You are the reason you are here.

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