Jenkins Kia of Ocala - Service Center

Car battery Our car had an issue of stalling out. We had no idea what the problem was so we drove to Kia and spoke with Mike in service. We did not have an appo Our car had an issue of stalling out. We had no idea what the problem was so we drove to Kia and spoke with Mike in service. We did not have an appointment but he got us right in and throughout the entire visit he kept us informed as he learned what the issue was. Excellent customer service and we would recommend to all. More

New Car Purchase I came to Jenkins to have my 2017 serviced under warranty. While waiting Jamie ask me to step in the office to talk with him and Guy. They in a very n I came to Jenkins to have my 2017 serviced under warranty. While waiting Jamie ask me to step in the office to talk with him and Guy. They in a very no pressure way explained why I should trade my upside down 2017 Kia Soul on a new one based on our lifestyle and driving habits. The way Guy and Jamie presented the facts and numbers made perfect sense to me. So I took this information to my wife 2 days later we made a deal on a new Kia Forte. Great team Guy and Jamie thank you :) More

Excellent Service I received excellent service at Jenkins Kia from Mike Ferrari. I appreciate you all keeping my car in tip-top shape. Thank you so much. I received excellent service at Jenkins Kia from Mike Ferrari. I appreciate you all keeping my car in tip-top shape. Thank you so much. More

Keep up the good work Friendly and professional service I was told the vehicle would be ready in one hour, and they kept that promise .Keep up the good work. Friendly and professional service I was told the vehicle would be ready in one hour, and they kept that promise .Keep up the good work. More

Never knew that I was going to buy another Sorento Went in for an oil change and came home with a new Sorento never saw this coming my way but I was approached by Jamie and he worked out a deal that wo Went in for an oil change and came home with a new Sorento never saw this coming my way but I was approached by Jamie and he worked out a deal that would fit my buget. Thanks More

Excellent service! As always Jerrell was an excellent representative of KIA. Service quick, Always a pleasure to inter act with your service department. When I decide to As always Jerrell was an excellent representative of KIA. Service quick, Always a pleasure to inter act with your service department. When I decide to buy another car it will be with KIA. More

Jolly Jarrell!! Jarell from the time we walked in to the time we left with him opening my door to depart was jolly, friendly, down to earth and honest. Thanks KIA fo Jarell from the time we walked in to the time we left with him opening my door to depart was jolly, friendly, down to earth and honest. Thanks KIA for all of the warm & fuzzy you bring every time!!!! More

Service cost The service was good and Mike took the time to make sure I understood everything and was satisfied with all. For what I had done oil change and filte The service was good and Mike took the time to make sure I understood everything and was satisfied with all. For what I had done oil change and filter the price seemed reasonable. My Battery was checked and the results showed it needed replacing, decided to wait. When I returned home sure enough the battery failed when I was shopping at Walmart. They checked the Battery and it showed the same result as at the Kia service Jenkins Kia wanted $300 + for a Battery, Walmart wanted $175 with a 5 year complete replacement at no charge if it went bad in that time frame, purchased Battery at Walmart. I do believe the Battery cost at Jenkins Kia is out of line. More

Courteous and very good No waiting for my appointment for the oil change .The young man that helped me was one of the nicest service person. Very clean waiting area No waiting for my appointment for the oil change .The young man that helped me was one of the nicest service person. Very clean waiting area More

Fast and friendly service. I had a 10 am service appoitment for a first time oil change on a new Kia Optima.. When you pull into the service bay, first thing you notice is how e I had a 10 am service appoitment for a first time oil change on a new Kia Optima.. When you pull into the service bay, first thing you notice is how extremly clean everything is. As you are getting out of your car you are greeted by an employee who assigns your car a service number and directs you to the service counter. At the service counter, they take your information and escort you to the waiting area that is also very clean and stocked with plenty of free snacks and beverages. Less than one hour later, oil and filter were changed, multi point inspection performed, and tires aired up to correct pressure. Service manger explained all inpection points checked and work performed. Payed cashier and was given a coupon for a free car wash, then escorted to my car in the service bay. To sum it all up, great people, great service and great dealership! More