Jenkins Kia of Ocala - Service Center

Service job and staff wonderful! Sales not so great. Service dept is top notch. Our sales experience after we signed not so great. I’ll not buy another car from this Kia dealership but I’ll let the ser Service dept is top notch. Our sales experience after we signed not so great. I’ll not buy another car from this Kia dealership but I’ll let the service team take care of my car. Service was great. More

Wonderful experience!!!When I When I come to KIA for any reason, I am always treated the highest courtesy a person can receive. I am treated this way, from the parts department to When I come to KIA for any reason, I am always treated the highest courtesy a person can receive. I am treated this way, from the parts department to the service department and even still with my salesman. Yesterday the same courtesy was given to me by Mr. Christ. I had a lot of fun checking in and checking out, He made me laugh. The service visit was a lot shorter than the window they gave and that was great. Not to mention that I was late for my scheduled appointment. Like I m mentioned earlier having Mr. Chris as my service person was AWESOME he is a great asset to KIA!!!! If anyone says different about Mr. Chris , they must be having a bad day or they are a sourpuss all the time. Thank you KIA More

Great customer service Mike was very helpful. He showed great customer service. He showed he was very concerned with me and my family driving in the condition my van is in. Mike was very helpful. He showed great customer service. He showed he was very concerned with me and my family driving in the condition my van is in. I appreciate it and went and took care of it ASAP. I will take his advice and start doing what he suggested one by one as soon as I can. More

Outstanding Service writer was simply AMAZING. Jarrell Powell was the BEST service writer that I ever worked with. He was professional, polite, respectful, thoug Service writer was simply AMAZING. Jarrell Powell was the BEST service writer that I ever worked with. He was professional, polite, respectful, thoughtful, and a good listener. I am a Senior Citizen and have worked with many and mean many Service Writers. Jarrell made a lasting and positive memory of my Visit to Jenkins Kia. I was so impressed that I called the Service Manager to inform him what I experienced. Jarrell Powell is a VALUABLE ASSET to the Service Department and the Jenkins Kia Dealership. I was so pleased that I will request Jarrell as my Service Writer for all Future Visits. Thank You Jarrell Powell for a "Job well done". More

Very helpful, and courteous Callie was very helpful, always keeping us in the loop. She always let us know what was happening and was very attentive to our questions. Callie was very helpful, always keeping us in the loop. She always let us know what was happening and was very attentive to our questions. More

first service visit - all went smoothly! This was my first visit for service after purchasing the vehicle at this dealership. Service was done in a very short period of time - IMPRESSIVE! Th This was my first visit for service after purchasing the vehicle at this dealership. Service was done in a very short period of time - IMPRESSIVE! Thanks guys! More

service oustanding and friendly employees with professional attitudes for good cutomer relations..very comfortable atmosphere with coffee and dougnuts..clean oustanding and friendly employees with professional attitudes for good cutomer relations..very comfortable atmosphere with coffee and dougnuts..clean facilities with constant upkeep..will recommend to friends.. More

one year maintenance service Mike took the extra time to show me how to work the AC to it's best. Very friendly and helpful. getting an appt was easy. Mike took the extra time to show me how to work the AC to it's best. Very friendly and helpful. getting an appt was easy. More

service Mike Ferrari showed extreme patience with my questioning of service,, Eric out in service bay has been helpful every time I have stopped by, and Mitch Mike Ferrari showed extreme patience with my questioning of service,, Eric out in service bay has been helpful every time I have stopped by, and Mitch in parts is very knowledgeable More

Excellent service You can be assured that the service department will work hard to provide you with the best service possible. In my experience, they have provided an u You can be assured that the service department will work hard to provide you with the best service possible. In my experience, they have provided an untypical concern for customer satisfaction and quality of work. More