Jenkins Mazda
Ocala, FL
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358 Reviews of Jenkins Mazda
I was fraudulently sold tires with no warranty. They hid it from me and gave me zero options. When I repeatedly asked for the paperwork on the tires, Steve wrote a “warranty” on the back of a busin They hid it from me and gave me zero options. When I repeatedly asked for the paperwork on the tires, Steve wrote a “warranty” on the back of a business card. What a joke. Neither Steve nor Jim Bronson at Jenkins Mazda will respond to email or call me back. Is this really how you treat customers? Especially when I spent over $2k there! Please respond!! More
Thanks to Victor and Chaz for helping me out with a used vehicle. I appreciate that they gave me full attention and service in finding the right car for my needs, even if in the end I didn’t go for a Mazda vehicle. I appreciate that they gave me full attention and service in finding the right car for my needs, even if in the end I didn’t go for a Mazda they still gave me exceptional assistance including on-the-day free delivery to Gainesville where I live. Answered all my financing questions too. Pleasant car buying experience from Jenkins Mazda. More
Thanks to Blake, Steve, Mr. B and Brian along with the other Mazda staff whom were present along this journey. The process was smooth and there wasn’t a point where I felt like B and Brian along with the other Mazda staff whom were present along this journey. The process was smooth and there wasn’t a point where I felt like they didn’t care. Blake, you were awesome! The care and concern that they have for their customers is awesome! I appreciate it all! More
Honestly the most thoughtful and empathetic salespeople I’ve seen at a dealership, they made the process very easy to understand and they were very helpful in explaining things I didn’t understand. Sheriff I’ve seen at a dealership, they made the process very easy to understand and they were very helpful in explaining things I didn’t understand. Sheriff was honestly the greatest, she worked with me in a way I don’t think any other sales person would, I really appreciate all that these guys have done. More
Brought my car in for a recall fix. The service center let the car leave the dealership after the repair with a check engine light on. There was no check light on when we dropped the c The service center let the car leave the dealership after the repair with a check engine light on. There was no check light on when we dropped the car off for . I got the ol " well that light wasn't on when we gave the car back to you" when I called to complain. I'm writing this review from the dealership while they "scan" the trouble code. More
Everyone made the experience pleasurable and went ABOVE & BEYOND to help! 5 Star dealership, sales team and management! We will definitely purchase again and refer anyone in the market because of the AMAZING BEYOND to help! 5 Star dealership, sales team and management! We will definitely purchase again and refer anyone in the market because of the AMAZING service we received at every level. THANK YOU! More

