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Jenkins Mazda
Ocala, FL
354 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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354 Reviews of Jenkins Mazda
August 19, 2024
RUN TO JENKINS MAZDA service center! !! I recommend it 1000000X over and it will be my new dealership of choice! There are not enough stars that I can give Katelyn and Justin at the Je !! I recommend it 1000000X over and it will be my new dealership of choice! There are not enough stars that I can give Katelyn and Justin at the Jenkins Mazda service center!!!! I normally handle everything with my Mazda but service with my ABS, I needed some help. After having a HORRIBLE experience with Mazda in Gainesville. I called Katelyn, and she got me in ASAP. She made me feel like all my thoughts were valid and told me everything was going to be ok. I truly felt so taken care of at Jenkins. A complete 180 from the Gainesville experience. When I got to the dealership, I spoke with Justin about all the information I had collected before arriving and NEVER once did I feel put down. He took all the information I had and made sure to keep me updated as things progressed. I never felt pressured and was fully informed the whole time! Thank you, Katelyn and Justin, for taking away my dealership fear! More
by Mazda3Service
Employees Worked With
Justin, Katelyn Spencer
February 07, 2024
Brittany was very helpful to make sure we acquired the right vehicle. If you want top-notch service and professionalism, go ask for Brittany at Jenkins Mazda. right vehicle. If you want top-notch service and professionalism, go ask for Brittany at Jenkins Mazda. More
by Jessestunts92
Employees Worked With
Brittany
December 10, 2023
sales people were friendly and knowledgeable. service department personnel were knowledgeable, friendly and responsive to my issue. service department personnel were knowledgeable, friendly and responsive to my issue. More
by Screamrider
Employees Worked With
brittany fatherly, Jerald Meadors
October 24, 2023
Elijah, Rodney and Ashley made this the best experience. They were so informative and the reason we keep coming back. Best Service Department, Phyllis and Katelyn are alway so welcoming. Smiles and assistan They were so informative and the reason we keep coming back. Best Service Department, Phyllis and Katelyn are alway so welcoming. Smiles and assistance offered at every visit. More
by Daniel.robarge34
Employees Worked With
Ashley, Rodney and Phyllis 5 stars each, Katelyn Spencer, Elijah Rios
September 03, 2023
Excellent car buying experience! Elijah was fantastic and worked hard to get us a great deal! We spent time at numerous dealers with several salespersons and Mazda was the only one w Elijah was fantastic and worked hard to get us a great deal! We spent time at numerous dealers with several salespersons and Mazda was the only one who was upfront, honest and easy to work with! More
by Linda Nazareth
Employees Worked With
German Bracho, Elijah Rios
August 27, 2023
I was sadden at first then a star shined through and I had the pleasure of spending my day with Elijah he was the best salesman I would have bought a car today without this young man kudos Elijah thank yo had the pleasure of spending my day with Elijah he was the best salesman I would have bought a car today without this young man kudos Elijah thank you for everything More
by Lynalexis3
Employees Worked With
Jw, Sheriff Lowe, Elijah Rios, Nikki Prendergast
August 24, 2023
Max was awesome from beginning to end! Very knowledgeable on cars’ details and features. Made note of everything we liked and didn’t like to ensure he would find us a model (and price) tha Very knowledgeable on cars’ details and features. Made note of everything we liked and didn’t like to ensure he would find us a model (and price) that was perfect for us! Highly recommend asking for Max when you go to Jenkins Mazda! More
by andreacastrowork
Employees Worked With
German Bracho, Maxin Maysonet
August 23, 2023
STAYAWAY, Day of getting the car, they renigged on the sale, after they accepted full amount of a wire transfer. reason giving by Justin, Nikki, Brandon, he didn't know car was sold a month ago, no simila sale, after they accepted full amount of a wire transfer. reason giving by Justin, Nikki, Brandon, he didn't know car was sold a month ago, no similar car available in entire state, no car in transit in the next month. Both statement are 100% false. BUT he will do me a favor and give the next upgrade for a discount. I got my money back overnight, minus wire fee after the statement I made "I'm in touch with a lawyer" other wise they will start re-fund paper work. Bottom line they took advantage of the fact that I couldn't not come in person because current car is dead, and female over 65. Oh! the entire time the imaginary car was still listed on Jenkins website. More
by pump8kin
Employees Worked With
Nikki, Brandon Bonilla, Justin Rijos
August 11, 2023
My salesperson, Max, was awesome! He answered all of my questions, took the time to explain everything, and made my car buying experience easy and enjoyable! He answered all of my questions, took the time to explain everything, and made my car buying experience easy and enjoyable! More
by Lolof
Employees Worked With
German Bracho, Nikki Prendergast, Maxin Maysonet
