Jenkins Mazda
Ocala, FL
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363 Reviews of Jenkins Mazda
completely dissatisfied Rude salesman, they got me into a car and a month later said to take it back. I understand the bank did not approve me but the people didn't have to b Rude salesman, they got me into a car and a month later said to take it back. I understand the bank did not approve me but the people didn't have to be rude about it. More
Great service in every department Excellent service , and they help you and make a way for you to drive off in a vehicle..awesome!! Great costumer service..and good coffee.. Excellent service , and they help you and make a way for you to drive off in a vehicle..awesome!! Great costumer service..and good coffee.. More
My experience, buying a new Mazda The sales person who helped us was very friendly & courteous. He didn't make us feel rushed. He answered our questions, even when we asked them more t The sales person who helped us was very friendly & courteous. He didn't make us feel rushed. He answered our questions, even when we asked them more than once. We were happy with his assistance. More
purchase of new vehicle I went into dealer with my wife to see what price I could get on 2014 CX9 GRAND TOURING. I advised the sales person of a price we had from dealer in I went into dealer with my wife to see what price I could get on 2014 CX9 GRAND TOURING. I advised the sales person of a price we had from dealer in Ft Myers, Fl. and ask him if they could meet the price. He said he'd try to match it. After waiting for a long period the sales person said, "no we can't meet that price". I ask what there price would be and was advised "my sales manager said we can't match and did not say what he can sell it for", left us with no other offer so we drove all the way to Ft Myers and purchased the car. I did not want to drive so far, I wanted to buy local, I think it is a poor way to run a business. More
worst purchase ever! I had an appointment to purchase a new 2015 Mazda @ 9:00am . when I got there the first thing was that person had the day off. So they hooked me up w I had an appointment to purchase a new 2015 Mazda @ 9:00am . when I got there the first thing was that person had the day off. So they hooked me up with 2 other sale persons. The price they had advertised in the internet was not the price they wanted to sell this car for, plus they didn't want to give me what they said for my vehicle. then they couldn't find the car they had in stock but finally found it. we made somewhat of a deal and they proceeded to get the car ready. I went back to pick up the car and it had a dent in the body which nobody noticed until I pointed it out. I shouldn't have made the purchase after I did feel like I was flim flamed on the price. They gave me a free debit card of $25.00 But when I went to use it I could only use 18.00 dollars of it. I had called to complain and the internet sales person just laughed at me and said he never heard of that type of credit card. So i really don't care the how I was treated at all and try to tell people to stay away from the bait and switch dealer. More
Service Appointment Greg was able to explain the three items which needed attention at the 15000 mile service appointment. he was very friendly and professional and the a Greg was able to explain the three items which needed attention at the 15000 mile service appointment. he was very friendly and professional and the appointment was completed in under two hours. the fee seem high for what was done, but everyone knows that the dealerships always charge more than an independent mechanic. I will probably choose to take my car elsewhere for repairs and service depending on what is found at the next check up. More
Excellent Service I had the opportunity to speak with Leo on several occasions as I prepared to have my car serviced. Leo was exceptional in helping me explore options I had the opportunity to speak with Leo on several occasions as I prepared to have my car serviced. Leo was exceptional in helping me explore options for drop-off and pick-up due to my work schedule and the distance I would have to travel. I was provided with upfront calling and pricing prior to work beingh performed, there were no surprises. Service was provided in an efficent and timely manner. Upon delivery they had taken the time to clean and vacuum my car which was unexpected. This service experience has by far been one of the best customer service experiences I have received. Thank you for a job well done. More
Service Leo has done a great job as usual. He understands concerns and addresses them in timely and professional manner. I have dealt with him on two Mazdas Leo has done a great job as usual. He understands concerns and addresses them in timely and professional manner. I have dealt with him on two Mazdas I own. More
Mazda Service I took in my new Mazda 6 for an oil change without an appointment and they took care of me right away. They did the maintenance on the car and updated I took in my new Mazda 6 for an oil change without an appointment and they took care of me right away. They did the maintenance on the car and updated the sim card for the navigation system which was very much appreciated. More
Jenkins Mazda A positive experience. Hux was a pleasure to deal with, friendly and low pressure. He frequently checked on me through the entire process. Ed in th A positive experience. Hux was a pleasure to deal with, friendly and low pressure. He frequently checked on me through the entire process. Ed in the finance department was also courteous and low-key. I will recommend Jenkins Mazda to any of my friends and co-workers who might be in the market for a new vehicle. More

