Jenkins Mazda

We had a GREAT experience with this dealership! We actually pulled into the lot to look at used cars and they helped us get to a price we could afford and drove off the lot with a brand new Mazda3. Th actually pulled into the lot to look at used cars and they helped us get to a price we could afford and drove off the lot with a brand new Mazda3. They were all very friendly and easy to work with. Made the atomsphere as less stressful as possible. Very very helpful. I would definitely go back to this dealership again and would recommend Neil Schneeweiss to anyone! More

We had an awesome experience with this staff. They were low pressure and very friendly and considerate. Treated us like family. Shannon, Adrian, Jerry, and Gary(manager) were wonderful. I am very happy wit low pressure and very friendly and considerate. Treated us like family. Shannon, Adrian, Jerry, and Gary(manager) were wonderful. I am very happy with this dealership. It was so refreshing to be able to shop for a vehicle without the stereotypical games that are sometimes played at dealerships. We appreciate a dealership that can sell a car with integrity and respect for the customer............a dealership with that kind of reputation will continue to draw customers and sales naturally because they care about people and not just "the sale". Keep up the good work. Dave and Dawn Menor More

This was the first time I actually had a pleasant experience at a car dealership in the past 20 plus years. The staff was pleasant and easy to work with. They were not obnoxious, rude or condescendi experience at a car dealership in the past 20 plus years. The staff was pleasant and easy to work with. They were not obnoxious, rude or condescending bit were friendly, and easy to get along with. My wife and I really enjoyed working with Kathy. She was a great representative for the dealership. Kudos to her. The overall experience was the best I have ever had purchasing a vehicle. More

Purchased a new vehicle over the phone. I live 300 miles Purchased a new vehicle over the phone. I live 300 miles away and Jenkins had the car I wanted without any of the extra options I didn't want. Bas Purchased a new vehicle over the phone. I live 300 miles away and Jenkins had the car I wanted without any of the extra options I didn't want. Basically told them the price I wanted to pay out the door including my trade-in. No real haggling, just one return phone call and the deal was done for the price I wanted. The only thing that was a little disappointing was the vehicle/paper work was not ready when I arrived, even when I gave 1.5 hour notice of when I would be arriving. It took me almost 2 hours to get out of the dealership. But the drive and the price was well worth the extra time sitting around for the detail shop and paper work. Basically saved $2500 by leaving my home town and heading Ocala, made a long weekend trip and everyone was happy except for my local Mazda dealer. More

What most impressed me upon visiting the facility was the friendliness and depth of knowledge and willingness to negotiate a fair deal...I am qualified to make this statement because of some poor experienc friendliness and depth of knowledge and willingness to negotiate a fair deal...I am qualified to make this statement because of some poor experiences with other car dealers....we have been Mazda customers for a long time and expect to continue this relationship for many more years..... More

Salesman was very knowlegable and curtious!!!Salesman was friendly would recommend to others who are interested in buying a Mazda! I've bought five mazda's thoughout the years, Found my experience with Jenki friendly would recommend to others who are interested in buying a Mazda! I've bought five mazda's thoughout the years, Found my experience with Jenkin mazda to be a positive experience. Hope service will be just as good. Thank You Faith Mackey More

As a USAA member, I went through their car buying service which ultimately connected me to the sales team at Jenkins Mazda. I had looked into other makes as well, to include: Scion, Honda, and Toyota. Howeve which ultimately connected me to the sales team at Jenkins Mazda. I had looked into other makes as well, to include: Scion, Honda, and Toyota. However, my first impression in dealing with Greg Carlew is what made the difference for me. Greg contacted me almost immediately about the 2011 Mazda3 5-door I had configured on the USAA site. I have always been fond of Mazda, but had only recently been more interested in owning one. After visiting a local dealer while I was TDY and sitting in the Mazda3, I knew I had to have one. However, I had some hesitations. I voiced those hesitations to Greg and he provided quick answers to put my mind at ease, which I greatly appreciated. He answered all of the questions I threw at him quickly and professionally. He assured me that he would get the bulk of the work done, and I wasn't disappointed. When I arrived today to sign the papers and purchase the vehicle, Greg went over every detail with me. He had the car ready to go, helped me retrieve items out of my car, and made sure I was squared away when I rolled off the lot. I owe a TON of thanks to Greg for getting us a GREAT deal on the car, Ed for putting together the pricing quote, and Phil for going through all of the financing and warranty paperwork. You guys are TRULY a GREAT group of professionals! I have absolutely NO hesitations at sending friends your way and coming back to you guys for my next purchase! More

Jenkins Mazda went out of their way to make me a deal on the car I wanted. I am over two hours away and before I drove there to look at the car, they made every effort to answer all my questions I had. Th the car I wanted. I am over two hours away and before I drove there to look at the car, they made every effort to answer all my questions I had. They took the time to call me when I had questions and when I contacted them by e-mail they responded within 15 min. The dealership looks really good and all the staff that I talked to is very friendly. I do not know how the service dept is but I would say they are the same. Overall I would recommend this dealership to anyone. I am in the military and if I know anyone who is looking for a Mazda I will send them there. More

Overall the experience was good. Although we could not land the car we really wanted we did end up with a very nice car. I do believe that we were sort of misled when we were shown one car in a color tha land the car we really wanted we did end up with a very nice car. I do believe that we were sort of misled when we were shown one car in a color that we did not like and were told that they had another just like it in the color we did want. All of the same options. We agreed to the car and were even allowed to drive the other car home while they prepared ours for delivery. However, when we picked up our car the following day, we noticed that the rear view mirror was a standard mirror and not the same as the one that we had driven home the previous night. We inquired about this and Greg told us that we could purchase one, WHAT? We also found out that the cargo mats that were in the car when we had looked at it the night before were now not in our new car. Greg insists that we were not charged for the mats and that we had opted not to have them. WHAT? Why would we have opted to have something removed from the car that was already included in the price? Since having the car home the cargo net in the trunk has come off and will not stay attached. We will be bringing this in to get fixed. With us living almost an hour away from Ocala we will have to plan this repair in conjunction with other things we would like done. More

I have purchased many vehicles over the years and cannot express what an enjoyable experience this was. I explained to Mr. Carlew my reasons for a certain type of vehicle and what I could afford to pay and express what an enjoyable experience this was. I explained to Mr. Carlew my reasons for a certain type of vehicle and what I could afford to pay and he came up with the perfect vehicle the first time. I purchased a used vehicle and he delivered it to my home! Everyone involved in this sale was wonderful and very professional. Jenkins Mazda should be proud of the sales staff. To say the least, I will recommend Jenkins Mazda and expect to be back for my next vehicle. More