Jenkins Mazda

This group was just Great! Kathy told us she could put us in a new car with a great deal and she did. James helped us pick out the model that best suited us with the patience of a saint and made sure we were in a new car with a great deal and she did. James helped us pick out the model that best suited us with the patience of a saint and made sure we were happy. Randy and Kathy worked out the deal so that we could afford to take her home the same day. And David tied up the paper work for the bank. Everyone was smiling and happy, very easy to work with. We were very Pleased ! More

Very friendly service-very patient while we test drove multiple vehicles. Adolfo provided extra outstanding customer service by demonstrating the power roof of the Miata convertible even after we closed multiple vehicles. Adolfo provided extra outstanding customer service by demonstrating the power roof of the Miata convertible even after we closed on the RX-8. Very friendly and well thought out dealership with posters and interactive displays. Would like to go there for future purchases. More

This is the second car we have purchased from Jenkins Mazda. Each time has been a very pleasant experience for us. The Service Dept is always courteous and friendly. This past Saturday we took our Mia Mazda. Each time has been a very pleasant experience for us. The Service Dept is always courteous and friendly. This past Saturday we took our Miata in for service and while we were waiting, we wondered out to look at the newer cars on the lot and met Adolfo Perez Llana who approached us with a big smile and handshake. We chatted while we walked around looking at the cars and I spotted a Mazda 3 that I fell in love with. Asked Adolfo to take us on a test drive. He answered all my questions concerning it knowing that I was just there for service. No pressure from him at all to purchase. I think I talked him into it. To have such a relaxed experience with a salesperson was a breath of fresh air. I always dreaded car dealers in the past but I would not do business with anyone else but Jenkins Mazda ever. The professionalism and courtesy afforded us by everyone from Service, Sales and Finance was outstanding. Adolfo and David in Finance treated me with the utmost respect and I came home a happy camper with my new car. Carol Frost More

Our over all experience was good. Great would have been a lower price (of course). The salesman was new but very helpfull. This is our first Mazda and first time buying for Jenkins so time will tell if w a lower price (of course). The salesman was new but very helpfull. This is our first Mazda and first time buying for Jenkins so time will tell if we are satisfied with all Jenkins has to offer. More

I sent a message via email and stated I was interested in a new Miata MX-5. I received a call the next morning and we set up an appointment that evening for a test drive. When I arrived at the dealership, th a new Miata MX-5. I received a call the next morning and we set up an appointment that evening for a test drive. When I arrived at the dealership, the MX-5 was sitting in front of the showroom, top down with a sign on the window reserved for ____________. My wife and I took a test drive, likely the car and decided if we could reach a reasonable deal on our trade, we would buy the car. Sat down with Randy and discussed the expectations on the trade value and out the door price on the new MX-5. The whole process went quickly and smoothly. No haggling over price, paper work was completed within the hour, and we were on our way with the new MX-5. I commute approximately 100 miles per day to work and the MX-5 is a joy to drive. More

This is the first car we bought primarily by using the internet. We were able to gather all the preliminary information from home. Jenkins was very responsive with all their replies to our questions. When internet. We were able to gather all the preliminary information from home. Jenkins was very responsive with all their replies to our questions. When we went to the dealership they were most concerned that we liked the car and how it performed, prior to pricing and the actual sale. Other dealers pounded us to buy from the first meeting. They were very low key in their sales approach and it worked for us. Overall we enjoyed working with Kathy, Adolfo and Randy and will recommend them to friends. More

I just realized that for the price i got the car which was 17400 out the door that i didn't have power doors although i had power windows. My fault for not checking. Key less or remote entry should have b was 17400 out the door that i didn't have power doors although i had power windows. My fault for not checking. Key less or remote entry should have been included in that price. Although my experience was good i felt like i could have gotten a better deal for the car i got. I also had a problem with having to deal with different salesmen every time. At first I thought i was dealing with Adolfo but was turned to James. Overall the experience was good NOT excellent. More

Adolfo was our salesman. We found him to be personable, professional in his presentation, keying in to exactly what my wife and I were looking for. He was thorough and followed through with all of our que professional in his presentation, keying in to exactly what my wife and I were looking for. He was thorough and followed through with all of our queries. I.ve already reccomended him to my friends. Randy and David provided the additional comfort level with regards to finalizing our purchase explaining the finite details of equipment and financing. Upon delivery of the vehicle we purchased mud guards and worked through Keith Andrews who provided outstanding customer service. More

Probably the worst, most frustrating experience I have ever had buying a new vehicle. We were handed off to three different people during the sales/negotiation process. Two of whom (Adolfo and Kathy) were ever had buying a new vehicle. We were handed off to three different people during the sales/negotiation process. Two of whom (Adolfo and Kathy) were friendly, but lacked experience and product knowledge. The third (Gregory) lied to us, mislead us, and argued with us regarding options even though we repeatedly said we weren't interested. He was rude and pushy. They actually wrote up a contract for the wrong vehicle (one that we did not want to buy). I informed three employees of this during the process. One totally ignored me saying it was a saleman's mistake, but didn't do any thing about it. Two others seemed to carry the issue up the line, but neither got back to us until the sales manager finally came out with the corrected paper work. This fiasco caused us to be in the dealership nearly 4 hours to complete what should have been a very straightforward purchase. (cash deal, no financing) The price negotiation process was longer and more tedious than it should have been, but in the end we were very satisfied with the price. Minor annoyance: when the car came out from the detail shop there was a razor blade sitting on the surface. Certainly a potential injury situation. I found the blade before we got in and disposed of it properly. More

The dealership was extremely friendly, they let me drive a loan car for a week until my desired model came in. The did not oush anything on me, were open to the prices I suggested and I did not have to hagg a loan car for a week until my desired model came in. The did not oush anything on me, were open to the prices I suggested and I did not have to haggle over anything. I wish all car sales could be like this. The did not have any of the unpleasant aspects associated with car sales. So I will recommend them to my friends. More