Jenkins Mitsubishi

New sale good, after purchase not as much Buying experience great, after sale not so much. Make sure your test includes highway, things not covered after sale. Not one week in and had to pay f Buying experience great, after sale not so much. Make sure your test includes highway, things not covered after sale. Not one week in and had to pay for new tire and 4 wheel balance. So much for bumper to bumper warranty. Ensure check everything before sign paperwork and test drive at highway speeds. More

Great dealer!! I bought my Outlander Sport last year and the sales experience was painless and the price was as advertised. The service department is phenomenal. I bought my Outlander Sport last year and the sales experience was painless and the price was as advertised. The service department is phenomenal. Appointments are easy to get and they get things done FAST. The whole staff is knowledgeable and professional. I wholeheartedly recommend Jenkins Mitsubishi in Lakeland. All car dealers should treat customers this well. More

Excellent dealership with first class service. Processing the paper work was simple and effortless. I was very pleased with everyone working there and would def dealership with first class service. Processing the paper work was simple and effortless. I was very pleased with everyone working there and would definitely recommend them. More

Totally awesome. Beyond expectations Awesome experience. Drove from Cape Coral to purchase a car. Wasn’t expecting such great service. Totally true to the advertisement and very friendly. Awesome experience. Drove from Cape Coral to purchase a car. Wasn’t expecting such great service. Totally true to the advertisement and very friendly. Jake Dernbach and Joanne are great. Joanne was my first point of contact and very responsive for a Sunday. Will be back. Love Jake and Joanne. More

Always great customer sales and finance team The wife and I purchased a used Nissan from Jenkins in 2012 that we got a great deal on and the vehicle has been flawless in service to us. Well, we j The wife and I purchased a used Nissan from Jenkins in 2012 that we got a great deal on and the vehicle has been flawless in service to us. Well, we just came back and purchased our 2nd Certified used Nissan and once again, the sales and financing departments we're great to deal with. Go see TENNESSEE internet sales, JAKE salesman, JASMIN finance and LINNY internet sales manager. This team was honorable and great to deal with. Thank you again! More

A Car Buying Nightmare It has been a nightmare for us dealing with different people at Jenkin’s Mitsubishi. The nightmare has not ended and we are no sure when it will end It has been a nightmare for us dealing with different people at Jenkin’s Mitsubishi. The nightmare has not ended and we are no sure when it will end because they are yet to contact me about a resolution. I helped my parents buy a 2017 Mitsubishi Outlander Sport in early October 2017. We live in New York and we had the car transported her with a temporary Florida plate while Jenkins supposedly engaged a company to get the car properly registered, titled in New York and obtain plates for my parents. We paid Jenkins $500 to handle this. It is the end of January 2018, over three and a half months after my parents purchased the car, my parents’ several temporary plates expired and we cannot even get another temporary plate from Jenkin’s for the past 3 days (because their printer wouldn’t print and they would not return my calls and emails) so my parents cannot drive the car legally while Jenkin’s is supposedly looking into the NY paperwork issues. To add to the injury, my parents kept receiving notices and bills from Florida tolls authorities that people who drove with their expired temporary plates (they were assigned to other Jenkin’s buyers but still registered in my father’s name????) did not pay tolls. My parents had to write them letters telling the toll authorities that they were no where near Florida and Jenkin’s probably gave the plates to others while still registered in their names. I am hoping today that Jenkin’s Mitsubishi will call me back and resolve this issue soon. This was our Thanksgiving, our Christmas and our New Year’s wishes. So far, Jenkin’s has let us down very miserably. I am also hoping that Jenkins’ printer works today so that my parents can at least drive their car with another temporary plate emailed to them today. I will update this post if there is progress with Jenkins. More

Epitome of the reason people dislike the car buying process From the moment we arrived to the moment we left buying a car was an increasingly frustrating and disappointing experience. We drove 60 miles to compl From the moment we arrived to the moment we left buying a car was an increasingly frustrating and disappointing experience. We drove 60 miles to complete the purchase of a vehicle we had agreed to price and terms and had even given credit card information for down payment. Rather than telling us upon arrìval that the car that was being "cleaned up" for us was somehow sold while being washed, we were presented with an older model with 10000 more miles on it as though it was comparable. After going through the excruciating part of agreeing on a price amidst apologies with an inept sales manager, the most aggregious part of the transaction came when working with the finance person who was so rude even the sales person suggested we talk to the general manager. I would not drive 6 miles let alone 60 miles to purchase another vehicle from this dealership More

Amazing customer service and vehicle! I had a good time. Only took 2 hours to get everything finalized and we weren't approved at first. Scott worked his magic and got us approved. Lisa co I had a good time. Only took 2 hours to get everything finalized and we weren't approved at first. Scott worked his magic and got us approved. Lisa convinced us they were better than the other dealership and Bronsons saved us from a bad deal on a 2013 stang at another dealership. I am beyond ecstatic with my 14 5.0. It only has 35k miles and I'm not paying an arm or a leg. Merry Christmas!!! More

Great Experience I purchased a 2017 Frontier with 700 miles. What a great value. The entire purchasing process was quick and easy. They gave me a good deal and wor I purchased a 2017 Frontier with 700 miles. What a great value. The entire purchasing process was quick and easy. They gave me a good deal and worked with my bank to give me the best rate possible. I've driven the truck for a few months now and it's in perfect condition. I love it. I especially want to thank Bronson Daniel for making it such a great experience. He's a keeper. Thanks Jenkins. More

Excellent Experience with the Entire Jenkins Process My son and I knew what car we wanted and Jenkins made the process VERY smooth. If I needed another a new or used vehicle I would not hesitate to visit My son and I knew what car we wanted and Jenkins made the process VERY smooth. If I needed another a new or used vehicle I would not hesitate to visit Jenkins Mitsubishi on N. 98. The sales staff is knowledgeable, courteous, and friendly. More