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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,707 Reviews
Welcome to Jenkins Mitsubishi — Where the Experience Matters At Jenkins Mitsubishi, our team isn’t just here to sell cars — we’re here to earn your business the right way. Our experienced, driven staff is committed to making your buying process fast, transparent, and actually enjoyable. No runaround. No pressure. Just real help from people who know their stuff. We believe in REPLACING CARS, NOT CUSTOMERS — which means we’re focused on building long-term relationships, not just one-time transactions. Browse our inventory online anytime, request more details, schedule a test drive, or get pre-approved in minutes — all from the comfort of your home. Don’t see exactly what you want? Use our CarFinder tool and we’ll go to work for you, tracking down the right vehicle and contacting you the moment it hits the ground. Prefer to talk it through? Our team is ready when you are. Stop by, give us a call, or get directions and come see us in person. Bottom line — if you’re in the market, we’re ready to help you drive home today.
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,707 reviews

February 24, 2026

Julian was wonderful to purchase a vehicle from. I highly recommend seeing Julian when you are ready to buy a new car More

by CAROLINE21469
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Julian Acosta
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 28, 2026 -

Jenkins Mitsubishi responded

We are thrilled to hear that you had a wonderful experience with Julian! Thank you for recommending him to others when they are in the market for a new car. We appreciate your support and hope to have you back as a satisfied customer in the future.

February 20, 2026

They never return us, I need to do a lot of strong to buy this car. I never more back and buy any Mitsubish model again! More

by NELSON.RICARDO.MORAES
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominic Tesoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jose Nouel
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Feb 22, 2026 -

Jenkins Mitsubishi responded

Hi there, we're sorry you had a frustrating experience with us. We always strive to provide excellent customer service and would love the chance to make things right. Please reach out to us and we'll do our best to assist you.

February 20, 2026

Michael was very helpful and professional in his presentation of the cars benefits and features. At home delivery was unexpected but a very nice feature. More

by marshall182wl
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny
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Feb 22, 2026 -

Jenkins Mitsubishi responded

"Thank you for your kind words, we strive to provide exceptional service and are glad Michael went above and beyond with his presentation and home delivery option. Enjoy your new car!"

February 13, 2026

It was an incredible experience. Everything that was promised in the promotion was delivered. The service from all the professionals involved was excellent, especially from Julio Riv More

by ROBERTO.MAFFRA
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Júlio Rivera
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Feb 16, 2026 -

Jenkins Mitsubishi responded

Thank you so much for sharing your amazing experience with us! Our team is dedicated to providing top-notch service and it brings us joy to hear that Julio's service stood out to you. We can't wait to have you back for another fantastic experience.

February 10, 2026

I had high hopes for this car buying experience. It went well until the numbers started, they gave a healthy discount on the front end to move the 2025's off the lot but did the switcheroo when it More

by jbryan
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Cooper
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Feb 13, 2026 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We deeply apologize for any confusion or inconvenience caused during your car buying experience. We always strive to provide transparent and fair pricing to our customers. Please give me a call if you would like to discuss the pricing further. 863-904-1070 Ted

January 31, 2026

I feel like I was ripped off. The paperwork that Liza sent by text to me and the price that I ended up paying was miles apart!!! Didn’t realize it until it was too late. The contr More

by bobbygu73
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dominic Tesoro
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
3.0
This rating includes all reviews, with more weight given to recent reviews.
Liza Fernandez
3.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 12, 2026 -

Jenkins Mitsubishi responded

Thank you for taking the time to share your feedback. We’re genuinely sorry to hear that this was your takeaway from your experience, as transparency is something we take very seriously. We’d appreciate the opportunity to review everything with you directly. The figures shared prior to delivery reflect the vehicle’s purchase price only. Final contract amounts can differ once financing terms are finalized, as the total of payments includes both principal and finance charges, which the lender determines during the finance process. Our sales consultants, including Liza, do not have access to credit bureaus, do not submit credit applications to our lending partners, and do not have visibility into current interest rates or lender-specific finance charges. Those items are handled exclusively by our finance department once a customer proceeds with financing.  We would welcome the chance to sit down with you, walk through the paperwork together, and ensure everything is fully understood. Please reach out to us directly so we can schedule a time that works best for you. Our goal is clarity and making sure all questions are answered.

January 20, 2026

Great Customer Service! Keaton was great and understanding helped me all the way if the process. Clean and great environment More

by rosebaez83
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keaton
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Jan 22, 2026 -

Jenkins Mitsubishi responded

Thank you for your kind words! We pride ourselves on providing exceptional customer service and we are happy to hear that Keaton was able to assist you. We strive to maintain a clean and welcoming environment for our customers. We look forward to seeing you again soon!

January 19, 2026

Exceptional car buying experience delivering transparency, efficiency, service, fair pricing, excitement from start to finish. Mike was the best! Kept us laughing the whole time! More

by MACKENZIE.1020
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 22, 2026 -

Jenkins Mitsubishi responded

We are thrilled to hear that you had such a positive car buying experience with us! Our team strives to provide transparency, efficiency, fair pricing, and excellent service. Thank you for choosing us and we are glad Mike made the process enjoyable for you. Happy driving!

January 18, 2026

Salesman Mike is awesome very helpful and knowledgeable on what he does and Mario is very helpful also More

by boydr451
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike
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Jan 21, 2026 -

Jenkins Mitsubishi responded

Thank you for your kind words! We are thrilled to hear that Mike and Mario provided excellent service and were knowledgeable in their expertise. We truly value our team's commitment to our customers' satisfaction. Thank you for choosing our business!

January 17, 2026

I went in to Jenkins Mitsubishi with intentions of just doing research but the service and product were amazing so we decided to purchase that day. Go ask for Alex More

by Yabadabadoo
Recommend Dealer
Yes
Employees Worked With
Alex Orbe
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 19, 2026 -

Jenkins Mitsubishi responded

Thank you so much for choosing Jenkins Mitsubishi! We are thrilled to hear that our service and product exceeded your expectations and helped you make a decision to purchase. We are lucky to have Alex on our team, and we will be sure to pass along your kind words to him. Thanks again, and welcome to the Jenkins family!

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