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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,578 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,578 reviews

July 20, 2023

Courteous, professional staff. Efficient with paperwork and wait times were kept at a minimum. Would recommend. More

by Pikard56
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Milton Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 24, 2023 -

Jenkins Mitsubishi responded

Hello, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Your recommendation means so much to us and we're so happy to have earned it. Thank you for taking the time to let the world know about your positive experience. Have a great day!

July 20, 2023

Great service and rep stayed in touch and followed up to make sure we were token care of. More

by WENDY.ALEMAN333
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Lopez
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Jul 24, 2023 -

Jenkins Mitsubishi responded

Hello Wendy, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

July 18, 2023

All staff were very friendly and informative. I've gone to 3 Mitsubishi dealerships in FL, this one was the furthest, but yhe experience was worth the 8 hr total drive. More

by laurengeiger69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Veronica-5 stars , Trey Rolfson, Sean Murphy
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Jul 19, 2023 -

Jenkins Mitsubishi responded

Hello Lauren, thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

July 16, 2023

Gil and Dave made the deal happen. No gimmicks, no nonsense. Straight forward pricing and straight forward customer service. I recommend them 100% More

by hbrito
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gil Torres
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Jul 17, 2023 -

Jenkins Mitsubishi responded

Hello, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

Jul 19, 2023 -

Jenkins Mitsubishi responded

Hello, It pleases us to hear that you had a great experience with us here at Jenkins Mitsubishi! We're glad Gil and Dave made your visit hassle-free and straightforward. We truly value your business and look forward to seeing you again soon!

July 15, 2023

Best dealership that I have ever done business with. ....SEAN AND BAMA THE BEST...Not "pushy" in any way.....I was and am very impressed with this dealership! B0TH GUYS WERE VERY PERSONABLE AND EXTREMELY More

by dottie171
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
Report | Print
Jul 17, 2023 -

Jenkins Mitsubishi responded

Hello Dottie, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

Jul 19, 2023 -

Jenkins Mitsubishi responded

Hello, We are so glad to hear that our staff provided you with professional and friendly service during your recent visit! Your satisfaction is important to us, so we want to sincerely thank you for choosing Jenkins Mitsubishi and we hope to see you again soon!

July 15, 2023

I've been trying to purchased with number from the internet and this is the worst dealer I've ever been in my life, they say numbers that don't exist for you to go there and when they show you the num More

by reyes1414.eg
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
James Sheffield
Report | Print
Jul 17, 2023 -

Jenkins Mitsubishi responded

Hello, we regret to hear that you are displeased with your recent experience with us. If you are willing to give us another chance, please reach out to us at your earliest convenience so we can understand your situation better in order to try and turn your experience around.

July 15, 2023

Amazing super friendly and great costumer service. They even hot me a free car wash! More

by JCMoranRodz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joshua Valentin Miranda, Beckie McDonald
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Jul 17, 2023 -

Jenkins Mitsubishi responded

Hello, Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an amazing service experience. We will share your comments with our team and we look forward to working with you again in the future!

Jul 19, 2023 -

Jenkins Mitsubishi responded

Hello, We're thrilled to hear that you had such a positive experience with us! It is good to hear that you found our staff friendly and we're glad you enjoyed the complementary car wash! Thank you for choosing Jenkins Mitsubishi and we look forward to seeing you again soon!

July 14, 2023

Kind and efficient personnel. Took great care of my vehicle, as promised. Will return for further service needs. More

by KCOOKRN1955
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
Report | Print
Jul 17, 2023 -

Jenkins Mitsubishi responded

Hello, thank you for leaving such a great review and high star rating. It is great to hear that we were able to go above and beyond your expectations and really help you out! We look forward to seeing you again!

Jul 19, 2023 -

Jenkins Mitsubishi responded

Hello, We're happy to hear that you found our staff kind and efficient during your recent visit! It is so good to hear that your vehicle was taken care of and everything was completed to your satisfaction! Thank you for choosing Jenkins Mitsubishi, we hope to see you again soon!

July 14, 2023

I spoked with Jose by phone but I was helped by Rebecca. She was very kind and assertive. Dominic was very nice and flexible with financing options. However, I requested that he send optional package info More

by edsonatakiama
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Beckie McDonald
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Jul 14, 2023 -

Jenkins Mitsubishi responded

Hello, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi!

Jul 19, 2023 -

Jenkins Mitsubishi responded

Hello, thank you for taking the time to leave us a review and highlight some of our staff who helped you out. Please reach out to us with any questions you may have! Thank you for choosing Jenkins Mitsubishi!

July 14, 2023

Mario had excellent follow up and arranged to take care of the few minor issues we had. James Sheffield was great to work with on financing - which was the quickest and most efficient process we have ever More

by Lori Benson
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Rolfson, Haylee Wells, Beckie McDonald, Gil Torres
Report | Print
Jul 17, 2023 -

Jenkins Mitsubishi responded

Hello Lori, thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

Jul 19, 2023 -

Jenkins Mitsubishi responded

Hello Lori, We're so happy to hear that Mario followed up with you about your car and was able to address any issues! It's so good to hear that James was quick and efficient and Gil was courteous and friendly! Thank you for choosing Jenkins Mitsubishi and we look forward to your next visit!

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