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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,576 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,576 reviews

May 20, 2023

poor customer service. I been waiting close to 3 weeks for Austin to call me back, no called . I am so tired of all the run arounds . Sales department is good, but when it More

by misscindy.50
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Austin, Bret
Report | Print
Jun 23, 2023 -

Jenkins Mitsubishi responded

Hello, We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to us at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

May 20, 2023

Excelente comunicación Ayuda con la mayoría de las cosas y más aún con el área financiera More

by JOHNNY.RIVERA1248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Vargas
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Jun 24, 2023 -

Jenkins Mitsubishi responded

Hola, Johnny, ¡Gracias por tus amables palabras y esta maravillosa reseña! Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

May 18, 2023

Everyone during this whole sale process was excellent I will refer Jenkins Mitsubishi 1000000 times over More

by jmulkey1130
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Vargas
Report | Print
May 18, 2023 -

jmulkey1130 responded

This one is me

May 18, 2023

Muy buen dealer. Tratan a las personas con desencia y cordialidad. Sitio muy limpio y accesible. More

by GILPADILLA5
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hola, ¡Gracias por su tipo palabras y esta maravillosa evaluación! Si alguna vez necesita algo más de nosotros, no dude en llamarnos o pasar por aquí. ¡Que tengas un día increíble!

May 18, 2023

I found Jenkins Mitsubishi is excellent in proving suggestions and best support for purchasing a new vehicle and best affordable for service as well. More

by shamkumarp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
Report | Print
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 18, 2023

My salesman Milton and Sean Wilson and Trey Rolfson I can’t say enough how satisfied I am. I will say I traveled 45 mins because the pricing much cheaper than other Mitsubishi dealership and the customer More

by stjean75
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Milton Lopez, Trey Rolfson
Report | Print
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

May 17, 2023

Excellent customer service specially for Austin, Heidy and Brett. Thanks 🙏🏼 for the job in my car. More

by Amarilis Flores Ruiz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Austin, Heidy and Brett
Report | Print
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello Amarilis, Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

May 17, 2023

They replaced the wipers in front and one of them doesn't work well. The car wash I understand that it is free. It's horrible. They only passed the vacuum cleaner to the front of the back, no. And the washin More

by MARILYNNEGRON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
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Jun 23, 2023 -

Jenkins Mitsubishi responded

Hello Marilynnegron, Thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

May 16, 2023

I come regularly for my oil changes and everyone is so nice and friendly. I love the changes they made to the waiting area. More

by ksecor92
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Murphy
Report | Print
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, Thanks for taking the time to leave us a positive review today! We continually strive for top-notch service. We are glad to hear that you had a great experience. We will let our service staff know of your appreciation and we look forward to seeing you again soon! Thank you again and have a great day!

May 16, 2023

The staff are always very nice, and my car always drives great after getting service done! More

by CMCEWEN56
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service dept
Report | Print
Jun 24, 2023 -

Jenkins Mitsubishi responded

Hello, We're happy to know that the team was able to provide you with such professional service. Our knowledgeable staff works hard to make sure customers walk out the door knowing they've been taken care of to the fullest. Thanks for taking the time to leave a review, and we look forward to your next visit.

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