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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,576 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,576 reviews

April 04, 2023

I wish you guys were more honest and not out for my money. Had to put someone in their place for trying to say I needed a transmission oil change when I literally changed it with y’all less than a year More

by tashO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don’t know name
Report | Print
Apr 06, 2023 -

Jenkins Mitsubishi responded

Hello, we are very sorry to learn that you did not have a positive experience when you visited our service department. we apologize for the inconvenience. We want to assure you that we take matters of customer service very seriously. Please reach out to us at kmillerjn@yahoo.com so we can get this resolved.

April 01, 2023

The service was very good but I later realized that when they wash and wax my car, they left a couple of scratches More

by JOSHUA.MR0412
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sierra Freudenthal
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 24, 2023 -

Jenkins Mitsubishi responded

Joshua.mr0412, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 31, 2023

I reached a deal with the salesman and they ran a hard inquiry on my credit. After running the hard inquiry, they sold the car to someone else. A loan application is a good faith agreement that you’ll pur More

by Geofandkc
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Dave Ashmore
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Rolfson, Ricardo Vargas
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Jun 24, 2023 -

Jenkins Mitsubishi responded

Geofandkc, it's upsetting to hear that you did not receive the top-notch service we strive to provide. We would like to have a better understanding about your experience. Please reach out to us at (863) 904-1070 at your earliest convenience and we will do our best to resolve this with you.

March 30, 2023

Horrible service. Nobody knows what they are doing except for Maria. She was the best. When she is not there that place falls apart. The young kids are there playing o More

by AMANDA_HOLBROOK123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maria
Report | Print
Mar 31, 2023 -

Jenkins Mitsubishi responded

Hello Amanda, Thank you for taking the time to bring this negative experience to our attention. It is discouraging to hear that you had anything less than a stellar experience here at Jenkins Mitsubishi. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we can make this right. Thank you!

March 30, 2023

Agradecido con todo el personal en especial con Javier que estuvo conmigo siempre gracias a More

by ALEXISMIRANDA1199
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jordan Rice
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier , Trey Rolfson, Haylee Wells, Julian Tesoro, Joshua Valentin Miranda, Ricardo Vargas
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Mar 31, 2023 -

Jenkins Mitsubishi responded

Hola, gracias por esta calificación estelar y revisar! ¡Gracias por elegir Jenkins Mitsubishi!

March 29, 2023

Good experience. Ricardo went far and beyond to help us out with our new car. Thanks Ricardo More

by VAYUZAGA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricardo Vargas
Report | Print
Mar 31, 2023 -

Jenkins Mitsubishi responded

Thanks for highlighting some of our staff who helped make this such a great experience! We sincerely value your business, and look forward to your next visit! Take care!

March 29, 2023

Dominic was a great help and knows his job well, although the sales lady was completely lost and had no idea what she was doing. More

by TINADERKSEN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : nina, Trey Rolfson
Report | Print
Mar 31, 2023 -

Jenkins Mitsubishi responded

Thank you for bringing your recent experience to our attention. We want all our customers to leave feeling like they have received the utmost in customer service. Please contact Kendall Miller at kmillerjn@yahoo.com so we can investigate this for you.

March 26, 2023

They are great ! They got me into a great car and walked me threw the whole process ! They are awesome ❤️❤️❤️❤️ More

by maryellen688
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Theiss
Report | Print
Mar 29, 2023 -

Jenkins Mitsubishi responded

Congratulations on your new vehicle! We are happy to hear that you had such a positive experience with our team! Please don’t hesitate to reach out if there is anything else we can do for you!

March 25, 2023

It was a very good experience. I recommend it 100%. The costumer services 100% amazing More

by Rafael Gallo
Recommend Dealer
Yes
Employees Worked With
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Rolfson, Sean Murphy
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Mar 28, 2023 -

Jenkins Mitsubishi responded

Rafael, Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 24, 2023

Everyone was great,friendly and helpful! I will definitely recommend anyone to go and see what Mitsubishi has to offer...you will be surprised! More

by G2BPR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jose Nouel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Javier Cruz
Report | Print
Mar 26, 2023 -

Jenkins Mitsubishi responded

Thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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