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Jenkins Mitsubishi

Lakeland, FL

Overview
Employees
Reviews
Vehicles
4.8
1,563 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,563 reviews

June 30, 2022

The workers we're very nice and helpful, and so far they have done an excellent job. More

by yuleila.bermudez
Customer Service
Quality Of Work
Price
Recommend Dealer
Yes
Employees Worked With
Dave Ashmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jul 05, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

June 28, 2022

We have purchased 2 vehicles from Jenkins in the last 13 months. We have always gotten great service, even in the service department while having oil changed More

by sahayes1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
Other Employees : Drew McCoy
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Jun 30, 2022 -

Jenkins Mitsubishi responded

Hello and thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future! Come back anytime for any service or sales needs.

June 28, 2022

I’m very happy with dealer because every time the experience was good and complete my request More

by jorgetorres0612
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Marie Service department
Report | Print
Jun 30, 2022 -

Jenkins Mitsubishi responded

Hi Jorge, thank you for your review. We value the comments from all our customers and feel that any type of feedback helps us to improve. Please let us know if we can do anything at all for you in the future. Thanks again for choosing Jenkins Mitsubishi!

June 27, 2022

Ricardo was super helpful in quickly showing us the vehicle and helping us get all of our paperwork in order. Process was very easy and pleasant! More

by maleiammartinez
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tara Theiss, Ricardo Vargas
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Jun 29, 2022 -

Jenkins Mitsubishi responded

Hello Maleia! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

June 27, 2022

We had a request for slightly smaller rims,tires as my wife has knee issues, they worked hard to make it work for us and we are Very happy with both miss wells and the dealership... More

by BUELLMAN12
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Rolfson, Haylee Wells
Report | Print
Jun 28, 2022 -

Jenkins Mitsubishi responded

Mr. Buellman, we cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future. Best of luck with the knee surgery recovery, and we hope those new tires/rims treat you well.

Jun 28, 2022 -

BUELLMAN12 responded

Hi`, we only have the vehicle for 3 days and we are very very happy with it, it`s very comfy, quiet compared to our last vehicle and we are enjoying it more and more by all of the features it has, and the sales team, especially Miss Wells, are all Aces in my book...

June 27, 2022

Tara and Haylee were both very professional with the whole process from start to finish. More

by dkoczaja427
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Rolfson, Tara Theiss, Haylee Wells
Report | Print
Jun 29, 2022 -

Jenkins Mitsubishi responded

Hello, we're glad to hear you found our staff knowledgeable and helpful! Thank you for choosing Jenkins Mitsubishi and we hope to see you again.

June 26, 2022

Came in for service on my vehicle. I waited a little while but when my car was finished, the service representative told me that 3 of my tires are in need of replacing. I wasn't read More

by JOSBURN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Dept Representative
Report | Print
Jun 28, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins, and if there is anything else we can do, do not hesitate to contact us! We strive to make our customers feel zero pressure, and we hope to provide the best service to you even if it means not selling the products we have in stock. We hope to see you back again at the end of the month here!

June 23, 2022

Service was great. They told me that my tiires might be worn and should be replaced. However, there was no pressure at all. I really felt good about the service I re More

by JOSBURN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Employee at Service Center Desk
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Jun 24, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

June 22, 2022

Car was clean and worked at expected. Have found some oddities that seem to stem from improper maintenance that should have been replaced like a cross threaded wheel lug. More

by Evan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Tesoro
Report | Print
Jun 24, 2022 -

Jenkins Mitsubishi responded

Hi Evan, Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins Mitsubishi, if there is anything else, we can do, do not hesitate to contact us!

June 22, 2022

Jenkins Mitsubishi was excellent and Sean Murphy was the best dealer I’ve ever dealt with! 10/10 would recommend! More

by Logan Carroll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
Report | Print
Jun 23, 2022 -

Jenkins Mitsubishi responded

Hi Logan, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you & we look forward to serving you again in the future.

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