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Jenkins Mitsubishi

Lakeland, FL

4.8
1,577 Reviews
Welcome to Jenkins Mitsubishi! We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing! If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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4315 U.S. Highway 98 N

Lakeland, FL

33809

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Showing 1,577 reviews

June 26, 2022

Came in for service on my vehicle. I waited a little while but when my car was finished, the service representative told me that 3 of my tires are in need of replacing. I wasn't read More

by JOSBURN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Dept Representative
Jun 28, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins, and if there is anything else we can do, do not hesitate to contact us! We strive to make our customers feel zero pressure, and we hope to provide the best service to you even if it means not selling the products we have in stock. We hope to see you back again at the end of the month here!

June 23, 2022

Service was great. They told me that my tiires might be worn and should be replaced. However, there was no pressure at all. I really felt good about the service I re More

by JOSBURN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Employee at Service Center Desk
Jun 24, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you for your continued patronage & we look forward to serving you again in the future.

June 22, 2022

Jenkins Mitsubishi was excellent and Sean Murphy was the best dealer I’ve ever dealt with! 10/10 would recommend! More

by Logan Carroll
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sean Murphy
Jun 23, 2022 -

Jenkins Mitsubishi responded

Hi Logan, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers on a consistent basis. Thank you & we look forward to serving you again in the future.

June 22, 2022

Car was clean and worked at expected. Have found some oddities that seem to stem from improper maintenance that should have been replaced like a cross threaded wheel lug. More

by Evan
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julian Tesoro
Jun 24, 2022 -

Jenkins Mitsubishi responded

Hi Evan, Thank you so much for your business and your honest feedback. We really value your input, and we are always looking to make improvements. Thank you for choosing Jenkins Mitsubishi, if there is anything else, we can do, do not hesitate to contact us!

June 21, 2022

Excelente servicio que nos otorgaron como cliente espero que sigan creciendo como empresa éxito muchachos More

by rodriguezgloriann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Drew McCoy
Jun 23, 2022 -

Jenkins Mitsubishi responded

Muchas gracias por tomarse el tiempo para dejar una calificación excelente. Realmente apreciamos su negocio. Háganos saber qué podemos hacer por usted en el futuro. Bienvenido a la familia Jenkins Mitsubishi.

June 21, 2022

I was told for the life of my vehicle, my oil changes would be $6.00, not true. I have been waiting on items to replace on my vehicle for over 6 months (back order) I believe that 2022 Mitsubishi Outland More

by nishab2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service Dept
Jun 23, 2022 -

Jenkins Mitsubishi responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

Jun 23, 2022 -

nishab2000 responded

Sure

June 20, 2022

Brant was knowledgeable, professional, courteous and friendly. I never once felt rushed to make a decision. On the contrary, he helped me to pick the vehicle most suitable for me and my family. He i More

by Sakulaku
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Rolfson, Brant Woods
Jun 22, 2022 -

Jenkins Mitsubishi responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

June 20, 2022

Very good experience with Haylee wells, she is the best sales person we ever deal with, we went there to get a used Nissan or Toyota car, but because of her we got a brand new car suited our budget, once a More

by jaqoos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Haylee Wells
Jun 22, 2022 -

Jenkins Mitsubishi responded

Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

June 20, 2022

I had a great experience at Jenkins Mitsubishi in Lakeland and ultimately found the perfect vehicle. This is particularly true due to salesman Brant Woods. He was very personable, honest, knowledgeab More

by Favoredone33
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sheffield
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Rolfson, Brant Woods
Jun 22, 2022 -

Jenkins Mitsubishi responded

Thank you so much for your thoughtful review! We appreciate your time and the extra effort it takes to provide your feedback. We feel strongly that it is important for our customers to hear firsthand from other customers about their positive experiences. We are striving to ensure that everyone who visits us will recommend us to their friends and family and we are happy to hear that you agree! On behalf of your friends here at Jenkins Mitsubishi, enjoy that ride!

June 20, 2022

This was the easiest car purchase I have ever made. Drew was great, never pressured me, was very upfront about cost. I was in and out in less than two hours with a brand new car. More

by Heather Stephenson
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Wilson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Drew McCoy
Jun 22, 2022 -

Jenkins Mitsubishi responded

Hi Heather, Thank you so much for sharing your experience with us. We are pleased that you had a great sales experience. Please keep us in mind for all your Sales & Service needs in the future. We hope to see you again soon. Enjoy the ride!

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