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Jenkins Mitsubishi
Lakeland, FL
1,559 Reviews
Welcome to Jenkins Mitsubishi!
We have a strong and committed sales staff with many years of experience satisfying our customers' needs. Feel free to browse our inventory online, request more information about vehicles, set up a test drive or inquire about financing!
If you don't see what you are looking for, click on CarFinder, fill out the form, and we will let you know when vehicles arrive that match your search! Or if you would rather discuss your options with our friendly sales staff, click on Directions for interactive driving directions and other contact information. We look forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 9:00 AM - 1:00 PM
Parts
Monday 8:00 AM - 7:00 PM
Tuesday 8:00 AM - 7:00 PM
Wednesday 8:00 AM - 7:00 PM
Thursday 8:00 AM - 7:00 PM
Friday 8:00 AM - 7:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday 9:00 AM - 1:00 PM
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Showing 1,559 reviews
April 06, 2022
Service rep was no help with having vehicle repaired. Had to have manager get involved to have warranty work done. Would never buy a car there again. Had to have manager get involved to have warranty work done. Would never buy a car there again. More
by WHDELARA
Verified CustomerEmployees Worked With
Sean Murphy
April 06, 2022
I spent half the day Monday test driving an Outlander, then waiting to get my financing. I ended up having to leave after 4 hours because I had a 45 minute drive home. Was supposed to get a follow up call then waiting to get my financing. I ended up having to leave after 4 hours because I had a 45 minute drive home. Was supposed to get a follow up call. They ran my credit through 3 lenders. I called Tuesday and spoke to Domenick one of the financing "specialists". He said he would call me back later in the afternoon with my info. I called a second time and left a message with no return call. Call again on Wednesday, this time with my own financing. Was told my salesperson was "not in" today so they put me through to Domenick again. He was very perturbed that he had to do an internet finance. I told him I had my own and just needed to compare numbers. Again he was very rude so I told him I would take my money elsewhere. His reply was "OK Good!". After texting my salesperson twice he got back to me and I was told he was working that day. Again, he was supposed to get back with me "very soon". Fast forward 4 hours and nothing!! I'm not going to beg for them to take my money. So unprofessional! More
by Szzanni86
April 04, 2022
Excellent service, customer/mechanical. Worth the couple of dollars extra than the hacks on the strip as Jenkins’s always use premium products and have the best mechanics. I have been usin Worth the couple of dollars extra than the hacks on the strip as Jenkins’s always use premium products and have the best mechanics. I have been using this service center for four years and have always been impressed. More
by No
Employees Worked With
Service Department
April 02, 2022
Great experience. We were in and out in 3 hours. No pressure and Haylee was very knowledgeable about the Outlander and Mitsubishi! We were in and out in 3 hours. No pressure and Haylee was very knowledgeable about the Outlander and Mitsubishi! More
by Katherine
April 01, 2022
Jordan Rice is a spectacular salesperson. Honest, informative and not pushy. Only issue we ran into was the finance managers taking way too long to talk to our bank. Honest, informative and not pushy. Only issue we ran into was the finance managers taking way too long to talk to our bank. More
by melton.mitch89
March 31, 2022
THE SERVICE WAS EXCELLENT. ALEX MADE IT HAPPEN. I GOT THE 2022 MITSUBISHI OUTLANDER THE BLACK EDITION AT A 2.9 % 100,000 BUMPER TO BUMPER COVERAGE WITH GAP INSURANCE. I'M VERY ALEX MADE IT HAPPEN. I GOT THE 2022 MITSUBISHI OUTLANDER THE BLACK EDITION AT A 2.9 % 100,000 BUMPER TO BUMPER COVERAGE WITH GAP INSURANCE. I'M VERY HAPPY PLUS $10.00 OIL CHANGE FOR THE LIFE OF THE CAR. CAN'T GET ANY BETTER. THANK YOU More
by ILLROCMONEY
