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Jenkins Mitsubishi

Lakeland, FL

4.8
1,713 Reviews

4315 U.S. Highway 98 N

Lakeland, FL

33809

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1,713 Reviews of Jenkins Mitsubishi

March 03, 2024

This dealership is top notch. Excellent service. Javier was my salesman, he's amazing. This is the second car he's sold me. Personally recommend him . Finance staff was amazing. More

by flobutler70
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Javier Cruz, Dominic Tesoro, Trey Rolfson
Mar 05, 2024 -

Jenkins Mitsubishi responded

We're thrilled to hear about your positive experience with us at Jenkins Mitsubishi! Thank you for your kind words about Javier and our finance staff. We appreciate your recommendation and look forward to serving you again in the future.

March 02, 2024

Trey was somewhat rude regarding his insistence on bringing a cashiers check rather than personal check for balance of cash payment. Ricardo was great to deal with and very pleasant to work with. More

by martywbutler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
ricardo, Trey Rolfson, James Sheffield, Sierra Freudenthal
Mar 03, 2024 -

Jenkins Mitsubishi responded

Dear Marty, We appreciate you taking the time to share your experience with us. We apologize for any inconvenience you may have encountered during your visit, particularly regarding Trey's handling of the payment method. Your feedback is valuable to us, and we will address this matter internally to ensure better communication in the future. On a brighter note, we're thrilled to hear that Ricardo provided you with great service and made your experience pleasant. We value your business and hope to exceed your expectations on your next visit.

March 02, 2024

Our second purchase, it was a great experience again! This dealership is 4 hours drive from us, but it's worth it. More

by g.cejnarova
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro, Dave Ashmore, Sierra Freudenthal, Liza Fernandez
Mar 03, 2024 -

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi once again! We're delighted to hear that your second purchase was another great experience. Despite the distance, we're thrilled that you find our dealership worth the drive. Your loyalty means a lot to us, and we look forward to serving you for many more miles to come.

March 01, 2024

From start to finish they were very helpful , knowledgeable and straight up personable !! We had our 5 month old puppy with us, as we had to drive 2 hours to dealer from Charlotte County and ba More

by PAXTON.RON
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose Nouel, Trey Rolfson, James Sheffield, Jordan Rice
Mar 03, 2024 -

Jenkins Mitsubishi responded

Dear Ron, Thank you so much for your kind words and for choosing Jenkins Mitsubishi for your automotive needs! We're thrilled to hear that our team, including Jordan, James, and Jose, provided you with helpful, knowledgeable, and personable service throughout your visit. If you ever need anything in the future or have any questions, please don't hesitate to reach out. We're here to help!

February 28, 2024

We had a great experience at Jenkins Mitsubishi, Javier Cruz was honest, upfront, provided all the information we asked in minutes and showed us a couple different cars and their prices, so we could make a More

by julsenges
Recommend Dealer
Yes
Employees Worked With
Javier Cruz
Feb 28, 2024 -

Jenkins Mitsubishi responded

Thank you for sharing your experience at Jenkins Mitsubishi! We're thrilled to hear that Javier Cruz provided you with honest and upfront service, making the car-buying process easy and straightforward. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

February 27, 2024

Jenkins Mitsubishi customer service was great. We were able to quickly come to a deal. More

by nick.macmaster
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sierra Freudenthal, Sean Wilson, Liza Fernandez
Feb 28, 2024 -

Jenkins Mitsubishi responded

Thank you for your feedback! We're delighted to hear that you had a great experience with our customer service at Jenkins Mitsubishi. We're glad we could quickly come to a deal that met your needs. If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

February 27, 2024

Best car buying experience ever. 100% would recommend to anyone looking for a vehicle. Everyone was very helpful & courteous. Zero pressure! More

by Agosnell
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Rice, Sierra Freudenthal, Sean Wilson
Feb 28, 2024 -

Jenkins Mitsubishi responded

Thank you for your wonderful feedback! We're thrilled to hear that you had the best car buying experience ever at Jenkins Mitsubishi. Your recommendation means a lot to us! If you have any further comments or need assistance in the future, please don't hesitate to reach out. We look forward to serving you again!

February 27, 2024

This was our second purchase with Jenkins. Jordan and Trey assisted me very well and made the transaction interesting too. Definitely recommended dealer. Sales team was easy to deal with and f More

by LARRYPIOLI01
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Trey Rolfson, James Sheffield, Jordan Rice, Sean Wilson
Feb 28, 2024 -

Jenkins Mitsubishi responded

Thank you for choosing Jenkins Mitsubishi for your second purchase! We're thrilled to hear that Jordan and Trey provided you with excellent assistance and made the transaction interesting. If you ever need anything else or have any questions, please don't hesitate to reach out. We look forward to serving you again in the future!

February 24, 2024

Great service the whole process was smooth. The team spend time and look for the right car for my family More

by MackensonDorancy
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Sheffield, Wilson Clark
Feb 26, 2024 -

Jenkins Mitsubishi responded

Thank you for your feedback! We're glad to hear that you had a smooth experience with us and that our team could assist you in finding the right car for your family. If you have any further questions or need assistance in the future, feel free to reach out to us.

Feb 26, 2024 -

Jenkins Mitsubishi responded

Hello Valued Customer, Thank you for your feedback! We're delighted to hear that you had a smooth experience with us and that our team took the time to find the right car for your family. If you need anything else or have any questions in the future, feel free to reach out. We appreciate your business and hope you enjoy your new car!

February 22, 2024

Milton was well informed about the Outlander and it's functions. He was personable and knowledgeable. Nice work. More

by jdmadajewski
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Tesoro, Milton Lopez
Feb 24, 2024 -

Jenkins Mitsubishi responded

Thank you for your feedback! We're delighted to hear that Milton provided you with excellent assistance and knowledge about the Outlander. If you have any further comments or if there's anything else we can assist you with, please feel free to reach out. We appreciate your business and hope you enjoy your vehicle!

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