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Jenkins Nissan
Lakeland, FL
5,891 Reviews
Jenkins Nissan is a surprise to most shoppers! Our sales staff, sales management, as well as finance.......same staff, same team.....for YEARS! As we grow we seek out other exceptional sales professionals - those with an eye to the "future" or "bigger picture". Our Jenkins Nissan group offers something rare in the sales and especially the automotive sales category: STAYING POWER! Most of our sales staff has been here 6+ years.....with the rookie at one year! And HE was recruited from a Menswear Store! So we build our team with the future in mind....so that when we earn your business it's the same set of faces year after year!
Browse our inventory of new Nissan vehicles and used cars in Lakeland to find the car of your dreams. If you need a car loan in Lakeland check out our finance page to start the process. If you need parts or service don't forget about our talented Nissan repair technicians and Nissan parts professionals. Jenkins Nissan strives to provide the best sales, service, and experience possible near Tampa, Wesley Chapel and Winter Haven to make your car buying process stress free. Don't take our word for it, come down to 4401 State Road 33N, Lakeland, Florida and see the Jenkins Nissan difference for yourself!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday 12:00 PM - 6:00 PM
Service
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 7:00 AM - 12:00 PM
Parts
Monday 7:30 AM - 8:00 PM
Tuesday 7:30 AM - 8:00 PM
Wednesday 7:30 AM - 8:00 PM
Thursday 7:30 AM - 8:00 PM
Friday 7:30 AM - 8:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday 7:00 AM - 12:00 PM
By Type
Showing 5,891 reviews
June 10, 2020
This was my first time buying a car and Moe made it very easy. His customer service is top notch and Moe goes above and beyond to make you feel comfortable. I know i'll be referring co-workers and friends t easy. His customer service is top notch and Moe goes above and beyond to make you feel comfortable. I know i'll be referring co-workers and friends to him in the future. I'm very happy with my purchase. More
by Keiyoroo
Employees Worked With
Mohommad "Moe" Abukhdeir
June 08, 2020
Efficient, and timely in servicing Very professional personnel, waiting room is comfortable, and the required servicing is completed satisfactorily. Work is completed in a timely fashi Very professional personnel, waiting room is comfortable, and the required servicing is completed satisfactorily. Work is completed in a timely fashion. Efficient, and timely in servicing More
by miltnancy
Verified CustomerEmployees Worked With
Sean Wren
June 08, 2020
Good customer service, follow up, great service, good waiting area. I Would like to receive my rewards status information upon check out. Would recommend Jenkins Nissan. waiting area. I Would like to receive my rewards status information upon check out. Would recommend Jenkins Nissan. More
by cabracho
Employees Worked With
Dylan Craig
June 08, 2020
Greeted promptly, salesman was attentive and I felt that he worked hard at getting me the best deal. Minor issues with accessories were promptly felt with, and I didn’t feel that the entire day was wasted s he worked hard at getting me the best deal. Minor issues with accessories were promptly felt with, and I didn’t feel that the entire day was wasted spent at the dealership. More
by Teacher2020
Employees Worked With
Dakota Fegley, Danny Harrington
June 08, 2020
Al was very informative and patient as I asked questions about each vehicle. He made sure I was comfortable with my purchase before proceeding to finance. about each vehicle. He made sure I was comfortable with my purchase before proceeding to finance. More
by DCD
Employees Worked With
June 07, 2020
Great Customer Service- Excellent customer service. Anacario Rivera was fantastic. From time I walked in to leaving he checked on me and ensured all was good. I bought new ti Excellent customer service. Anacario Rivera was fantastic. From time I walked in to leaving he checked on me and ensured all was good. I bought new tires and on drive home ran over nail and called and immediately he responded on getting me set up to get tire repaired. The individual who checked me out was very nice and unfortunately I forgot her name. More
by rbevis
Employees Worked With
Anacario Riveria
June 07, 2020
Dillon is the tech who helped me. He was friendly and helpful. He answered all questions that I had. I came in for a recall and an oil change. Both were done as quickly as possible and to my satisfacti helpful. He answered all questions that I had. I came in for a recall and an oil change. Both were done as quickly as possible and to my satisfaction. More
by Hadams28
Employees Worked With
Dillon
June 07, 2020
River of Lies We initially went to Jenkins Nissan on 4/24/20. My husband works in law enforcement and I am a Registered Nurse. We work very long hours and have a gr We initially went to Jenkins Nissan on 4/24/20. My husband works in law enforcement and I am a Registered Nurse. We work very long hours and have a growing family, we thought why not buy a suv ?. I made an appointment..my husband, my father and myself went to the dealership and spent hours there looking through the Nissan Rogues..we couldn’t agree on the monthly price so Al Miller the salesman said he will keep looking and call me if he finds something. On 4/25 in the morning, I got a call from Al Miller he said he found a rogue on his sister sites lot and would have it sent over. I had just had an outpatient surgery procedure but decided to accompany my husband and father to the dealership. Once we get there we are informed by Al that the car had no accidents but had some cosmetic damage on the front.. it was told to us that the car was certified pre owned, we agreed on the car on the conditions that we would get a front cover for the car to hide the damaged area until we can get it fixed and that we needed the second pair of keys. Al told us no problem, on the we owe you sheet I saw that he put the cover for the car but didn’t put the second pair of keys. I asked him about this and he gave me his business card with the words “second pair of keys” and his initials on it. The finance manager put second pair of keys on our closing packet as well. 2 weeks go by we get a call from Al saying the 2 items have not come in yet. 1 week later my father called Al to see where the items are and he says I have the key I’m just waiting on the front cover so we can do everything together. 1.5 weeks later I called and they said he wasn’t at work because his kid was sick but he would call me first thing in the morning..well the call never happened. After a few more days of ducking our phone calls we decided on 6/6 to go up their. Boy, the lies of this dealership could fill a river. When we asked to speak with a manger, we were told we could not and had to deal with Al, then we said nope we want the manger, we were told he was coming, Al then proceeds to drop the ball and say to us a second pair of keys are not owed to us because the car is not a certified pre owned vehicle and it had only been through the process. He proceeded to tell us the key would be over $300 and he couldn’t just give us a key. “If it was too expensive we could go to carId, eBay to find a key and we could program it for $150”. Feeling my anger coming on from how deceitful this transaction was I told my husband, to hold our son and we needed to go. My dad asked if he could step into the managers office for a second to say something because he didn’t feel this was right. Noticeably upset he calls them a bunch of thief’s. To break it down to you what kind of dealership you are dealing with who lies, keeps the lie up until you show up and then changes the story, a dealership that would con first responders that are sworn to protect this nation, a family that was promised something and ended up with nothing! I will never step foot in this dealership again, nor will my husband, his cop friends, my nurse friends and we will tell everyone we know about the injustice we suffered. The manager a black man at that couldn’t even come out of his office and look us in the eye and admit what they did. “Hiding in your office sir, shows exactly who you are and shows us exactly what you and your employees are about”. More
by reniquethomas13
Employees Worked With
June 07, 2020
Great service and helpful staff goes out of there way to help get the job done.very prompt when giving us information needed to make repairs help get the job done.very prompt when giving us information needed to make repairs More
by cscipione4
Employees Worked With
Omar, Vince Mcquire
June 06, 2020
Dakota and the staff were extremely helpful in getting me into a new vehicle today. They were attentive, informative, and I never felt pressured into making my purchase. I look forward to being a loyal Jenki into a new vehicle today. They were attentive, informative, and I never felt pressured into making my purchase. I look forward to being a loyal Jenkins customer. More
by Teacher2020
Employees Worked With
Dakota Fegley, Danny Harrington
