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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,393 Reviews

2,393 Reviews of Jenkins Nissan - Service Center

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May 24, 2022

My car would not start and a message was coming up "Warning Chassis Control System Error See Owner's Manual." Through the internet, it recommends bringing the car to a service dealer when this mess More

by dutchess8
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy, Service Rep
May 25, 2022 -

Jenkins Nissan responded

Thank you for bringing this unfortunate experience to our attention. We value our clients and your feedback so we would appreciate the opportunity to discuss your situation to try and regain your confidence back in our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com so we may assist you in moving forward towards a resolution.

May 24, 2022

Everything was fine. My service lady was helpful. They did an inspection on my truck for me too. Thank you Brooke More

by leighleigh0130
Recommend Dealer
Yes
Employees Worked With
Brooke
May 25, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 24, 2022

Very poor service center crap place that will never see my car again and I will never buy from there either More

by joestro96
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
All employees
May 25, 2022 -

Jenkins Nissan responded

We regret to hear that you are displeased with your recent experience with us. If you'd be willing to provide more feedback, please reach out to Kendall Miller at kmillerjn@yahoo.com so we can assist you further.

May 24, 2022

The service was able to get me in to work on my car and did a great job! More

by MEGANSJ14
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
May 25, 2022 -

Jenkins Nissan responded

Hello, we are glad we could help! We hope to be of service to you again in the future. Thank you, and have a fantastic day!

May 23, 2022

Service was done in a timely manner. The free inspection revealed I needed a new drive belt which I'm quite happy it was replaced considering the condition of the original belt. I've al More

by PAKER51
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! We hope to be of service to you again in the future.

May 21, 2022

3 hour wait for an oil change when you have an appointment is a little much More

by acardinale
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember the service person name.
May 23, 2022 -

Jenkins Nissan responded

We apologize for the wait you experienced while getting your oil changed. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you have an opportunity, and we will be more than happy to try and turn your experience around.

May 21, 2022

I have to say that Taylor is a very talented young lady, and she was really good in her job! Lots of knowledge, amazing kindness and extremely well educated!!! I felt extremely well treated More

by Vivi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Taylor Peterson
May 23, 2022 -

Jenkins Nissan responded

Hi Vivi, Thank you for your kind words about Taylor and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 20, 2022

My advisor was on top of everything that i needed with my vehicle. Very courteous and knowledgeable. More

by kkidd_7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller
May 23, 2022 -

Jenkins Nissan responded

We're glad to hear you found our staff was so knowledgeable and helpful! We look forward to your next visit! Take care!

May 19, 2022

Great service. Got to my car quickly and was out in 35 minutes for an oil change. More

by 4ever1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
May 19, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

May 13, 2022

It was ok experience for it to be my first time I just thought with any service you get a car wash which is not true! More

by dunbandrea
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t know her name
May 16, 2022 -

Jenkins Nissan responded

Hi, it's upsetting to hear that your experience was anything but stellar. Please contact Kendall Miller at kmillerjn@yahoo.com at (866) 925-0348 when you have an opportunity, and we will be more than happy to try and turn your experience around.

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