Jenkins Nissan - Service Center

I am a returning customer and have to say I am not thrilled with the service dept or management! When I needed a new battery installation the battery was connected on dirty cables and when I pointed i thrilled with the service dept or management! When I needed a new battery installation the battery was connected on dirty cables and when I pointed it out to the manager he was rude and would not clean it. My next service was when my engine light came on. I had to wait two weeks for appointment but in the meantime the light went off so all I had done was oil change and was told bring it back if it comes on. A week later it came on. So I called for appointment. Again, I would have to wait 2 weeks! I was not happy with that because I told the appointment lady something could happen bad so I asked if I could just drop it off till they could get to it. Rudely she says to me by appointment only!! I just hung up on her. Needless to say I won’t be back there to get mistreated!! More

My service advisor Malaki is amazing. I will return back because of him/his service. He kept me updated on the vehicle during servicing and was even able to schedule me for my recall the I will return back because of him/his service. He kept me updated on the vehicle during servicing and was even able to schedule me for my recall the same day. He is a great asset to Jenkins Nissan’s service department. More

The best dealership experience I have had and I have had a lot of them. a lot of them. More

Quick service; was for a recall but I was still treated well! Robin is GREAT! well! Robin is GREAT! More

I recently moved from the Tampa area and came to Jenkins Nissan for the first time for service. I was in awe by how friendly everyone was. My service advisor, Naca Rivera was sure to keep me informed of the Nissan for the first time for service. I was in awe by how friendly everyone was. My service advisor, Naca Rivera was sure to keep me informed of the progress on my vehicle and eve set me up with a loaner so I could take a couple of work meetings. I can’t say enough how much I appreciate the friendly and kind staff that helped me. More

Service was very quick and Robin (service rep) was friendly and helpful. I was in and out in just about one hour! friendly and helpful. I was in and out in just about one hour! More

Had routine oil change. Mechanic did not reset the engine maintenance warning system. My wife left for a 2000 mile trip the next day. Warning light came on saying oil and Mechanic did not reset the engine maintenance warning system. My wife left for a 2000 mile trip the next day. Warning light came on saying oil and filter needed changed. That’s scary for a woman traveling alone on a long trip. I am not happy about the Jenkins experience!! More

Always a hassle to deal with the service dept. You come for 1 thing and they just try and take your money. You come for 1 thing and they just try and take your money. More

Need to be more responsive and explain service procedure a little better also coffee machine was broken a little better also coffee machine was broken More

Sami was considerate that I was there for service and not looking for a new vehicle. looking for a new vehicle. More