Jenkins Nissan - Service Center

Sami was considerate that I was there for service and not looking for a new vehicle. looking for a new vehicle. More

Was ok. Make sure give accurate info when getting service done so there's no issue with amount after a service done Make sure give accurate info when getting service done so there's no issue with amount after a service done More

The Service was good, just I didn't realize it would take over 2 hours to complete my appointment made oil change. Also I did not realize that oil hand prints would be left on my door handle, inside door, st over 2 hours to complete my appointment made oil change. Also I did not realize that oil hand prints would be left on my door handle, inside door, steering wheel, and shifter. I ended up going inside to ask for paper towels to wipe it all down. More

They need more help. !Customer service was good however ,third time been in there repairs takes to long for repairs .But all n all had good experiences with the company. !Customer service was good however ,third time been in there repairs takes to long for repairs .But all n all had good experiences with the company. More

Your dealership is slipping lately. There was a time when Nissan employees would come out and take your vehicle information and start the ball rolling. Not this time around. I was also There was a time when Nissan employees would come out and take your vehicle information and start the ball rolling. Not this time around. I was also told a multi point inspection would take place. I never received a copy of that as I did in past visits. More

Great fast service affordable Doug the Service advisor was really nice and very helpful and Daniel was very polite and Knowledgeable was really nice and very helpful and Daniel was very polite and Knowledgeable More

Naca is an asset to your company! I appreciate that I can trust him to advise me about my Rogue! I appreciate that I can trust him to advise me about my Rogue! More

I came in for service due to my air conditioning going out which was previously repaired in August of 2021. Robin politely took my car in as a walk-in. While checking my air conditioning my car was runni out which was previously repaired in August of 2021. Robin politely took my car in as a walk-in. While checking my air conditioning my car was running burning gas. They then returned my car with the same problem and told me to come back Tuesday. How do you send a customer away in 85 degree weather in Florida to wait to get air conditioning service in Florida. Robin had no empathy nor sympathy for this situation. She did advise of no loaner cars available but her level of understanding and compassion was at a ZERO. She did not try to see if something else could be done or reach out to someone who can accommodate. All the time wasted gas burned and she could care less if I had air in my car for the ENTIRE weekend. NO empathy of sympathy, How would she feel if someone did her like that. If you dont like dealing with customers get out the business. I would have understood if she explained things from the beginning of the process. And a good service adviser would have told me to come in on the earliest day I can have something done but she okay'ed Tuesday and didnt mention Monday until I came back to complain again about my air. More

Thank you for your dedication & understanding & respect. These hard times it’s so nice to be appreciatiated These hard times it’s so nice to be appreciatiated More

Doug was very quick, polite and attentive. He made sure we weren’t there waiting for hours. Only problem is that we didn’t get the sticker that displays when the next oil change is due and my He made sure we weren’t there waiting for hours. Only problem is that we didn’t get the sticker that displays when the next oil change is due and my worksheet was not filled out. So I don’t know what maintenance my car may need. Overall, my full set of stars goes out to Doug!!! You rock!!! More