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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,393 Reviews
Call Service Center (813) 708-1066

2,393 Reviews of Jenkins Nissan - Service Center

Sort by
April 30, 2022

Best experience I’ve had in a long time. Mike Sevigny was very friendly and professional. Will definitely return in the future for a new vehicle More

by Danny H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Sevigny, Anacario Rivera
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May 02, 2022 -

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our team. They do a fantastic job, and we are very happy that they were there to take care of you! Thank you again and we look forward to working with you in the future.

April 29, 2022

Fast and on time! The cheapest oil change to be found anywhere around. Thanks for the good service! More

by ISRAELJORGEP.SALVAT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cogle
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mark Lopez, Dylan Craig, Anacario Rivera, Will Repko, Wilson Bermuder, Tyler Mathis
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May 02, 2022 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

April 29, 2022

When I arrive for service he help me with my concern and to move my car into the service line More

by Lorerodriguez93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike sevigny, Michael Sevigny
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Apr 29, 2022 -

Lorerodriguez93 responded

Ok

April 27, 2022

Great professional service. They explained to me all the mainteinance the car needs in a very professional manner. More

by maribond2415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : April Waters
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Apr 28, 2022 -

Jenkins Nissan responded

Hello, thank you for your kind words and this wonderful review! Please don't hesitate to reach out if there's anything additional we can do for you.

April 27, 2022

I went in for service and Estiven offered me a water bottle and a granola bar while I waited. More

by johnnyrose513
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estiven De La Rosa
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Apr 28, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

April 26, 2022

Kudos to Angela. Kept me informed while I was waiting. B4 that, Angela set up a quick, second appointment. Kudos to Jenkins Nissan, as a professional operation. More

by jforsberg777
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! We hope to be of service to you again in the future.

April 26, 2022

People are great! Sometimes have a bit of a wait, even with an appointment. But they listened to my concerns and attempted to solve my issue which I appreciated More

by scmthomp
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey, Anacario Rivera, April Waters
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Apr 27, 2022 -

Jenkins Nissan responded

Thank you for taking the time to let us know how we did. We hope you have a great day!

April 26, 2022

Waiting times are to long and lack of communication. Rental cars are to small and not being cleaned. More

by jrivera2020
Recommend Dealer
Yes
Employees Worked With
Dylan Craig
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Apr 27, 2022 -

Jenkins Nissan responded

Thank you for taking the time to leave us your honest feedback. Your feedback helps us improve. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can discuss your experience further. We look forward to hearing from you.

April 26, 2022

Would not accept my OnetoOne Reward points for the recent oil change yet your web site they can be used for oil change, always some conflict here More

by walliworld_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angela Fisher
2.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 27, 2022 -

Jenkins Nissan responded

We appreciate you bringing this experience to our attention. If you are willing, please contact Kendall Miller at kmillerjn@yahoo.com so we can work towards a resolution. We look forward to hearing from you.

Apr 27, 2022 -

walliworld_99 responded

No thanks

April 26, 2022

I need new headlamps and I am still waiting! I'm going to be traveling 1300 miles without proper headlights. More

by ELLY5798
Price
Recommend Dealer
No
Employees Worked With
Mark Lopez
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Apr 27, 2022 -

Jenkins Nissan responded

Thank you for reaching out to us. We regret to hear about the situation you have described. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you can so we can address this situation directly. Thank you and have a great day.

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