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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,358 Reviews

2,358 Reviews of Jenkins Nissan - Service Center

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March 16, 2022

Doug was very quick, polite and attentive. He made sure we weren’t there waiting for hours. Only problem is that we didn’t get the sticker that displays when the next oil change is due and my More

by TORRES_MILLY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug
Mar 16, 2022 -

Jenkins Nissan responded

Hi, thanks for your praise and kind comments about Doug! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

March 16, 2022

Was very prompt to what I requested and being on time when they said they were going to be complete More

by ALOPEZ1960.AL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Mar 16, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! Thank you so much again for your feedback! We hope you have a great day!

March 16, 2022

Service tech was friendly and knowledgeable. The waiting area was nice. The wait was short. 5/5 More

by matt.wanson
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Gilbert Rodriguez
Mar 17, 2022 -

Jenkins Nissan responded

Hi, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 14, 2022

This has been the very best experience I had at Jenkins since 2015 and it was all due to Doug. He insure that all issue with my car was taken care off. More

by RSALSPICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Miller
Mar 15, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! Please don't hesitate to reach out if there's anything additional we can do for you.

March 11, 2022

Started poorly with no greeting and got progressively worse as the intake process was extremely frustrating. I have a service warranty and she didn’t want to take my coupon, she explained how she has “do More

by mattdeboard
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I don’t remember her name and I’d hate to rate someone else poorly
Mar 11, 2022 -

Jenkins Nissan responded

Thank you for taking the time to leave us this feedback. It is disappointing for us to hear that your experience was anything less than great. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we can try to make this right.

March 11, 2022

Great service as always! A+++. I drive over 30 miles and pass 2 other Nissan dealerships in order to bring my car here. More

by tsellmer83
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 14, 2022 -

Jenkins Nissan responded

Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! We sincerely value your business and look forward to your next visit!

March 10, 2022

Always have received good service. Staff is accommodating and pleasant. Explained auto repairs with good understandung More

by JG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Mar 10, 2022 -

Jenkins Nissan responded

Hi, we are so happy to read such a great review about Jenkins Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

March 10, 2022

Tammy in the service department is awesome! She helped me out of a huge bind! More

by annmarie.nowaczyk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tammy
Mar 11, 2022 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Mar 11, 2022 -

annmarie.nowaczyk responded

Thank you all so much! I feel much safer now!!

March 10, 2022

Super attentive to detail, great service overall,they really listened to what i wanted with my car More

by Alex
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
MALLY
Mar 11, 2022 -

Jenkins Nissan responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience here at Jenkins Nissan! Feel free to reach out to us if you need anything. Have a wonderful day.

March 09, 2022

Received a good customer service from the minute l drove to the service area The lady that attended to me was very nice and professional unfortunately l forgot her name I will recommend Nissan to family More

by KEWAYMBOOBTOURAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Didn’t remember name
Mar 10, 2022 -

Jenkins Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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