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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,392 Reviews

2,392 Reviews of Jenkins Nissan - Service Center

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April 25, 2022

Oil change took longer than the promised 30-45 minutes, but ok overall. Not very busy for a Sunday. More

by CSHAFFER659
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Nissan responded

We apologize for the wait you experienced while getting your oil changed, but we are glad to hear that your overall experience was good! Please don't hesitate to reach out if there's anything additional we can do for you.

April 25, 2022

Great sevice advisors. Fast service to get an oil change completed. Follow up call to insure that service was up to expectations by the dealership. More

by roxinissa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 26, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

April 22, 2022

I had a great experience at this dealership, I had a smooth process from start to finish. I specifically want to thank Estiven for helping me with my Apple car play, he’s a true professional. I’m not ve More

by Carlyrosa424
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Estiven De La Rosa
Apr 25, 2022 -

Jenkins Nissan responded

Hello, we're happy to hear you had such a positive experience with our team! We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Until the next time we meet, take care!

April 21, 2022

Very disorganized, since appts are not taken. I was told to simply "show up". Without scheduling, an expected time frame for completion was not available, thus making a ride to the dealership dif More

by STHOMP62
Recommend Dealer
Yes
Employees Worked With
Gil
Apr 22, 2022 -

Jenkins Nissan responded

Hi there, we regret to hear that you are displeased with your recent experience with us. We would like the opportunity to address your concerns. Please reach out to Kendall Miller at kmillerjn@yahoo.com when you have a chance. Thank you, and we look forward to hearing from you.

April 20, 2022

They provide a good service. It is a busy shop and may take longer than you would expect, especially with an appointment. But overall do a good job. More

by Jack
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 20, 2022 -

Jenkins Nissan responded

We are happy to hear that you are satisfied with the service you received with us! Please don't hesitate to reach out if there is anything else we can do for you.

April 20, 2022

The service department was fast effective and very courteous and polite. Not to mention the 9.95 oil change!! More

by wicho65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Do not remember his name Spanish guy
Apr 21, 2022 -

Jenkins Nissan responded

We're glad everything was completed quickly and to your satisfaction! We hope to be of service to you again in the future.

April 19, 2022

Great job i am happy with the work you guys do and customer service. Thank you More

by RECENDEZLAURA05
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naca
Apr 20, 2022 -

Jenkins Nissan responded

Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

April 18, 2022

Dealer ship checked my vehicle out head to toe and found issues that I was unaware of. Top notch service center More

by SRHAMBRICK
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Madly
Apr 19, 2022 -

Jenkins Nissan responded

We always strive to provide top-quality service to every guest, and are pleased to hear that you enjoyed your experience! Please don't hesitate to reach out to us if there's anything more we can do!

April 16, 2022

The service provider was Excellent! He was knowledgeable and courteous! I don't remember his name but I hope you are able to look it up! He deserves 5 stars! More

by karenlafaye
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Not sure of the service of his name.
Apr 18, 2022 -

Jenkins Nissan responded

We're glad to hear you found our staff was so knowledgeable and helpful! We sincerely thank you for the positive review, and look forward to seeing you again soon!

April 15, 2022

I always take the cae to this leadership; this time waiting in line was confused, even I had an appointment. The rest was excellent. More

by lrivera41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 15, 2022 -

Jenkins Nissan responded

Hello, we really appreciate your feedback! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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