Jenkins Nissan - Service Center

Great fast service affordable Doug the Service advisor was really nice and very helpful and Daniel was very polite and Knowledgeable was really nice and very helpful and Daniel was very polite and Knowledgeable More

Naca is an asset to your company! I appreciate that I can trust him to advise me about my Rogue! I appreciate that I can trust him to advise me about my Rogue! More

I came in for service due to my air conditioning going out which was previously repaired in August of 2021. Robin politely took my car in as a walk-in. While checking my air conditioning my car was runni out which was previously repaired in August of 2021. Robin politely took my car in as a walk-in. While checking my air conditioning my car was running burning gas. They then returned my car with the same problem and told me to come back Tuesday. How do you send a customer away in 85 degree weather in Florida to wait to get air conditioning service in Florida. Robin had no empathy nor sympathy for this situation. She did advise of no loaner cars available but her level of understanding and compassion was at a ZERO. She did not try to see if something else could be done or reach out to someone who can accommodate. All the time wasted gas burned and she could care less if I had air in my car for the ENTIRE weekend. NO empathy of sympathy, How would she feel if someone did her like that. If you dont like dealing with customers get out the business. I would have understood if she explained things from the beginning of the process. And a good service adviser would have told me to come in on the earliest day I can have something done but she okay'ed Tuesday and didnt mention Monday until I came back to complain again about my air. More

Thank you for your dedication & understanding & respect. These hard times it’s so nice to be appreciatiated These hard times it’s so nice to be appreciatiated More

Doug was very quick, polite and attentive. He made sure we weren’t there waiting for hours. Only problem is that we didn’t get the sticker that displays when the next oil change is due and my He made sure we weren’t there waiting for hours. Only problem is that we didn’t get the sticker that displays when the next oil change is due and my worksheet was not filled out. So I don’t know what maintenance my car may need. Overall, my full set of stars goes out to Doug!!! You rock!!! More

Was very prompt to what I requested and being on time when they said they were going to be complete when they said they were going to be complete More

Service tech was friendly and knowledgeable. The waiting area was nice. The wait was short. 5/5 The waiting area was nice. The wait was short. 5/5 More

This has been the very best experience I had at Jenkins since 2015 and it was all due to Doug. He insure that all issue with my car was taken care off. since 2015 and it was all due to Doug. He insure that all issue with my car was taken care off. More

Started poorly with no greeting and got progressively worse as the intake process was extremely frustrating. I have a service warranty and she didn’t want to take my coupon, she explained how she has “do worse as the intake process was extremely frustrating. I have a service warranty and she didn’t want to take my coupon, she explained how she has “done this job for 22 years” and that was supposed to somehow explain my question. I had a 9am appointment for a simple oil change and tire rotation and it still 3 hours hours. She never made recommendations or suggestions about the vehicle. Finally she handed me off to the checkout process without a “thank you” or good bye. More

Great service as always! A+++. I drive over 30 miles and pass 2 other Nissan dealerships in order to bring my car here. A+++. I drive over 30 miles and pass 2 other Nissan dealerships in order to bring my car here. More