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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,361 Reviews

2,361 Reviews of Jenkins Nissan - Service Center

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January 19, 2022

The staff at Jenkins Nissan Service Department has provided excellent service on my 2020 Nissan Sentra. More

by henning.sarah
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Antonio, Dylan Craig
Jan 25, 2022 -

Jenkins Nissan responded

Dear Sarah, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 18, 2022

Service was what we expected. We were greeted when we arrived and it took about what we were told it would take. More

by dream827
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 18, 2022 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 18, 2022

The service was fast like always and good attention from al the personal is good More

by edgarfco
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Bearden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 19, 2022 -

Jenkins Nissan responded

Hi Edgar, it is great to hear everything was done quickly and to your satisfaction. Have a wonderful day!

January 12, 2022

Naca Rivera helped me during my car service and was extremely kind and helpful. He was very knowledgeable and helped me understand the services performed and recommended. I hope to work with him in the More

by WHITNEYBEATY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Naca Rivera
Jan 12, 2022 -

Jenkins Nissan responded

Whitney, we are happy to hear that you are pleased with the service you received here at Jenkins Nissan. Thank you so much for being one of our valued guests and we look forward to your next visit!

January 12, 2022

Robin Rockey provided friendly, prompt and professional service. Spoke with her 1st on the phone after my car ( which is 8 months old) would not start and she suggested I call for roadside assistance and h More

by kitikat393
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kyle Litchmore
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robin Rockey
Jan 12, 2022 -

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

January 11, 2022

Good service A little on the high side price All the service personnel was courteous and polite More

by glennsmith656
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
Jan 11, 2022 -

Jenkins Nissan responded

Thank you, Glenn, for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

January 11, 2022

It’s always a pleasure going to Jenkins Nissan, the staff is very hospitable, it’s very clean, it has complimentary snacks and drinks while you wait for your car during service, and they always keep you info More

by Madi Chickonoski
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mathis
Jan 11, 2022 -

Jenkins Nissan responded

Dear Madi, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

January 11, 2022

Had to wait 2 hours for oil change and tire rotation with appt. Service to very helpful. More

by lyndacarty
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
Jan 12, 2022 -

Jenkins Nissan responded

Dear Lynda, we apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

January 10, 2022

I had to wait almost 2 hours for an oil change & new wiper blades. When I went out to check on my car, it was parked out front. This means it was completed. My paperwork & key was on Tammy’s desk, but s More

by Lcarlisle6407
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Tammy & Angela
Jan 11, 2022 -

Jenkins Nissan responded

We apologize for the wait you experienced in getting your oil changed at our dealership. Please reach out to Kendall Miller at kmillerjn@yahoo.com at your earliest convenience so we have the chance to make things right. We look forward to hearing from you soon.

January 08, 2022

He was amazing and helped us leave with our new car 0$ down. I recommend him to everyone More

by Hollyedt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sami Sulaiman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 10, 2022 -

Jenkins Nissan responded

Hello Holly! Thanks for highlighting one of our star team members who helped make this such a great experience! Our entire team works hard to work with your budget and get you the best deal. We're always here with the same great service whenever you need service or another vehicle!

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