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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,361 Reviews

2,361 Reviews of Jenkins Nissan - Service Center

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December 25, 2021

I gave 2 stars because this will be the third time that I paid for a tire rotation and they didn't do it. I have to go back inside to tell them and wait longer to ecpkain everything and work it out. More

by TOBY41149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Colon
Dec 27, 2021 -

Jenkins Nissan responded

Dear Toby, we sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to hearing from you.

December 25, 2021

This time my experience at this dealership was speedy and pretty accurate. And felt as though they were being honest. More

by tgirl789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their name
Dec 27, 2021 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 23, 2021

Nice, warm greeting. Easy and stress free! Angela was helpful. The price was great and I will definitely return for service. More

by davenport.kiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Jenkins Nissan responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Jenkins Nissan.

December 21, 2021

The service was professional and quick. I had no complaints. I would recommend to a friend or family member. More

by Sonya123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Colon
Dec 22, 2021 -

Jenkins Nissan responded

It is great to hear everything was done quickly and to your satisfaction, Sonya! Thank you again for choosing Jenkins Nissan and we hope to see you again.

December 20, 2021

The service guy I dealt with Nacca was excellent and explained things really good. He was the best one I have had in all the 4 years I have taken my car there. More

by sgardner867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacca
Dec 21, 2021 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

December 18, 2021

Great Service. Did what I wanted in a very timely matter. i watched the tech( Michael Morales ) through the door window and showed he was a true professional at what he does. More

by SD.CARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morales 5 Stars, Wilson Bermuder
Dec 29, 2021 -

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

December 17, 2021

Everyone was very helpful and answered all my questions about my car repairs I came in More

by glk6612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mathis
Dec 17, 2021 -

Jenkins Nissan responded

We are happy to hear that you are pleased with the service you received here at Jenkins Nissan. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 17, 2021

Service done in a timely manner. Fast and efficient. I will recommend Jenkins Nissan for your oil change. More

by kailyn1834
Recommend Dealer
Yes
Employees Worked With
Tyler Mathis
Dec 17, 2021 -

Jenkins Nissan responded

It is great to hear everything was done quickly and to your satisfaction, Kailyn! Thank you again for choosing Jenkins Nissan and we hope to see you again.

December 15, 2021

My experience with Fern Ortiz at Jenkins Nissan efficiently resulted how I wanted. The help received allowed me to conquer the best deal. In addition, Ortiz was very nice while demonstrating his pr More

by etorresramos
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Fernando Ortiz
Dec 15, 2021 -

Jenkins Nissan responded

Thanks for highlighting some of our staff who helped make this such a great experience. Please let us know what we can do for you in the future. Have a great day!

December 09, 2021

I specifically requested, in writing, that the right rear window be adjusted because of the wind noise coming around it when I'm driving on I-4 and I-75. 90 plus % of my driving on the inner state. I left More

by demcnatt1
Quality Of Work
Price
Recommend Dealer
No
Employees Worked With
Angela J. Nock
Dec 20, 2021 -

Jenkins Nissan responded

We sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to hearing from you.

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