Back

Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,393 Reviews

2,393 Reviews of Jenkins Nissan - Service Center

Sort by
December 29, 2021

Very nice and did great work. Did not try to over sell me on additional services. Only what is needed to continue to run my vehicle well. More

by JEFFREYPASZTERNAK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Bermuder
Dec 30, 2021 -

Jenkins Nissan responded

Dear Jeffrey, Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

December 27, 2021

I had bought my car on 2016. Since then I've been doing any kind of service there. They were good but not now. Now a days, their standard is going below par! More

by RAVIRAJ.DANASEKARAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
do not know
Dec 28, 2021 -

Jenkins Nissan responded

Thank you for bringing this to our attention. We are concerned about your comments and would like to get in touch with you to discuss this matter further. At Jenkins Mitsubishi, we take customer reviews very seriously. Please contact me, Kendall Miller, at kmillerjn@yahoo.com. We look forward to working together with you to come up with a solution.

Dec 28, 2021 -

RAVIRAJ.DANASEKARAN responded

Visited for Jenkins couple of weeks ago for oil change service and front brake pad replacement. I was given few recommendations and one among that is a service on the battery. (Usually I used to go with whatever the recommendation given by Jenkins) Facing couple of issue post that service: Issue#1 Just after reaching home after the service, I heard some weird sound was coming from the front tire. I had to visit again from Brandon to Jenkins the very next to get it fixed. Issue#2: I have started facing another serious issue with the battery four days after that. I see some liquid leakage and bad smell coming out of the battery. Have to do jump start each and every morning! Will have to visit you again today!

December 25, 2021

This time my experience at this dealership was speedy and pretty accurate. And felt as though they were being honest. More

by tgirl789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don't remember their name
Dec 27, 2021 -

Jenkins Nissan responded

Thank you for reviewing your service experience! We aim to provide time-efficient and exceptional service for our guests, and we are proud that this was received during your time spent with us.

December 25, 2021

I gave 2 stars because this will be the third time that I paid for a tire rotation and they didn't do it. I have to go back inside to tell them and wait longer to ecpkain everything and work it out. More

by TOBY41149
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Colon
Dec 27, 2021 -

Jenkins Nissan responded

Dear Toby, we sincerely apologize for any frustration this process has caused you. We understand how strongly you must feel and would love the opportunity to make it right. If you're open to a discussion, please contact Kendall Miller at kmillerjn@yahoo.com. We look forward to hearing from you.

December 23, 2021

Nice, warm greeting. Easy and stress free! Angela was helpful. The price was great and I will definitely return for service. More

by davenport.kiara
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 27, 2021 -

Jenkins Nissan responded

Hello, we are happy to hear that you enjoyed your visit to our dealership for service. Thank you for the positive feedback. We strive to give our customers the best service experience possible! Thank you again for choosing Jenkins Nissan.

December 21, 2021

The service was professional and quick. I had no complaints. I would recommend to a friend or family member. More

by Sonya123
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Angel Colon
Dec 22, 2021 -

Jenkins Nissan responded

It is great to hear everything was done quickly and to your satisfaction, Sonya! Thank you again for choosing Jenkins Nissan and we hope to see you again.

December 20, 2021

The service guy I dealt with Nacca was excellent and explained things really good. He was the best one I have had in all the 4 years I have taken my car there. More

by sgardner867
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nacca
Dec 21, 2021 -

Jenkins Nissan responded

Thank you so much for your review and feedback! Exceptional customer service is what we strive to provide our customers consistently. Thank you for your continued patronage and we look forward to serving you again in the future.

December 18, 2021

Great Service. Did what I wanted in a very timely matter. i watched the tech( Michael Morales ) through the door window and showed he was a true professional at what he does. More

by SD.CARROLL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Morales 5 Stars, Wilson Bermuder
Dec 29, 2021 -

Jenkins Nissan responded

We cannot tell you enough how much we appreciate our service team. They do a fantastic job, and we are very happy that they were able to take care of you! Thank you again and we look forward to working with you in the future.

December 17, 2021

Everyone was very helpful and answered all my questions about my car repairs I came in More

by glk6612
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tyler Mathis
Dec 17, 2021 -

Jenkins Nissan responded

We are happy to hear that you are pleased with the service you received here at Jenkins Nissan. Thank you so much for being one of our valued guests and we look forward to your next visit!

December 17, 2021

Service done in a timely manner. Fast and efficient. I will recommend Jenkins Nissan for your oil change. More

by kailyn1834
Recommend Dealer
Yes
Employees Worked With
Tyler Mathis
Dec 17, 2021 -

Jenkins Nissan responded

It is great to hear everything was done quickly and to your satisfaction, Kailyn! Thank you again for choosing Jenkins Nissan and we hope to see you again.

...
142
...