Jenkins Nissan - Service Center

Had no issue with service. Well organized, explained everything and done in a timely fashion. Price was reasonable for the work done on my car. everything and done in a timely fashion. Price was reasonable for the work done on my car. More

Made an appointment for 1pm for a tire patch. There was no one ahead of me in my lane. Two cars in the left lane. was told it would take an hour. My car sat where I left it for an hour and wasn’t done for no one ahead of me in my lane. Two cars in the left lane. was told it would take an hour. My car sat where I left it for an hour and wasn’t done for another hour on top of that. Was never given an update. Robyn walked by me half a dozen times and never provided an update. What’s the point of making an appointment if it’s not worked on at the time of the appointment!? More

I didn’t check car before I left but their was no radiator cap!!! Several other things. I want be back! The wait time was three hours. The price was way to much. radiator cap!!! Several other things. I want be back! The wait time was three hours. The price was way to much. More

April Waters was very through and polite. She went out of her way to take care of our service. She checked on me several times also. I am on a fain and do not get around good. her way to take care of our service. She checked on me several times also. I am on a fain and do not get around good. More

They lie they don't keep their promise. They blame poor service on employees that are no longer there. I had an appointment for 10:40 for a simple oil change. It took over 2 hours. They try to make you service on employees that are no longer there. I had an appointment for 10:40 for a simple oil change. It took over 2 hours. They try to make you feel stupid because you believe what their employees tell you. When we asked to talk to the service managers boss. He informed us that he was the boss and he didn't answer to anyone This was on a previous visit. I will never buy anything from Nissan again. . More

Angel took care of us quickly, we were there for a Nissan Recall. When we picked it up he suggested another service we could get don at no cost, only had to pay for alignment of rear end of car. Recall. When we picked it up he suggested another service we could get don at no cost, only had to pay for alignment of rear end of car. More

My appointment for service was for 6:00 pm closes at 8:00 pm.I was their at 5:15 pm they didn't get me on the rack until 7:40 pm then I feel like it was so late they rushed me through.i feel like you are ove pm.I was their at 5:15 pm they didn't get me on the rack until 7:40 pm then I feel like it was so late they rushed me through.i feel like you are overbooking for service,they did in 10 minutes that took 1 hour and 40 minute wait,oil change and tire rotation More

They did everything I asked and told me nissan has a recall on my ball joints to bring it back in. I was very happy with everything they did to my car. recall on my ball joints to bring it back in. I was very happy with everything they did to my car. More

Well the three hour 20 minute wait for an oil change and tire rotation has seemed to be about normal for this dealer. The problem is that the if the tires were removed they were put back on the same wheels tire rotation has seemed to be about normal for this dealer. The problem is that the if the tires were removed they were put back on the same wheels because they were NOT rotated. The tire pressures were exactly the same when I left and when I came in. Another MAJOR issue is that they found a nail and supposedly broke the tire down to repair it from inside but when I inspected it there was a PLUG in the tire instead of an inside repair. When I got home my Son agreed that the tire wear was worse on the front compared to the back which was the way it went in. On the right rear where the plug was found there were 4 out of the 5 lugs that were only torqued to 40 Ft.lbs. More

Service advisor was awesome this time. .although there was a 2 hour wait with an appointment. limited seating available because everyone was waiting. Many people without masks. was a 2 hour wait with an appointment. limited seating available because everyone was waiting. Many people without masks. More