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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,397 Reviews

2,397 Reviews of Jenkins Nissan - Service Center

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October 13, 2021

It took 3 trips and 9 hours for a hood latch re call and a 30000 miles service. I dread EVERY visit. More

by dox2sb11
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
don't know name
October 13, 2021

Excellent customer service, great products. Super quick job and the fees are more than fair. Totally recommend More

by RIMWIZ2020
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 12, 2021

Horrible customer service. Two hour wait for an oil change with an appointment. Failure to fix an issue on first try on a vehicle purchased in March, still having the same issue. More

by KARLRULES
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Angel Colon
October 12, 2021

Service ducks. Took my car in at 740 am for a warranty work and an oil change. After waiting all day until 430 I called to be told the service advisor went home and my car wouldn't be ready till the next More

by Ag
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey, Angel Colon
October 11, 2021

Wait was a little long but over all not bad. I will come back again. More

by fitch1831
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
They told me their name but I forgot.
October 08, 2021

Long waits, but excellent service. Respectful and responsive staff. Clean waiting room and stocked well with water and snacks More

by wisehonaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Angel Colon, April Waters
October 07, 2021

Jenkins Nissan always takes great care of me and my vehicle every time I go there. Highly recommend! More

by jonathanandlaurenacevedo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon
October 07, 2021

I really enjoyed the service this time around. Met with warm greeting. April was a great service advisor. She was able to get things done. She was even able to take care of my recall that I had been asking More

by ESIERRA375
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Waters
October 06, 2021

They charged for a tire rotation and didn't do it. Can I trust them? More

by SKOZENS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
October 06, 2021

my appointment was at 11:45 and had to wait 4hrs.Not satisfied with them. More

by VVCCGG2002
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
i dont remember his name
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