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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,358 Reviews

2,358 Reviews of Jenkins Nissan - Service Center

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August 30, 2021

I was pleased with the service I received on my car yesterday. Eugene was my Service Advisor. He explained everything thoroughly and he advised me on the future needs of my car. He was personable and p More

by seminole0564
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene Lopez
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 29, 2021

I'm a customer since 2014 and have never had any issues, service department and advisers are very professional.excellent service , will recommend to anyone More

by jarce67
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anacario Rivera
August 28, 2021

This particular time my service advisor didn't try to up sale me, which is really nice. Everything else was as usual - quality work in timely manner. More

by konpre
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't, remember, the, name
August 26, 2021

Never going back! The service department is terrible. After waiting for three and a half hours, I decided to ask about the progress of my car only to find out nothing had been done on it yet. They got More

by Smith51899
Customer Service
Recommend Dealer
No
Employees Worked With
Eugene Lopez
1.0
This rating includes all reviews, with more weight given to recent reviews.
August 25, 2021

dude is really pushy, texted me when i was at the dealership for service. i told him no, he texted again, so i told him no again. and he texted again. i wasn't even there to buy a car from him, i More

by Michaelhood115
Recommend Dealer
No
Employees Worked With
Jim Thrower
August 25, 2021

Having my 3 Nissan’s serviced at Jenkins Nissan is always a great experience. Their customer service, experience and knowledge is second to none. Thank you Jenkins Nissan! More

by Thor
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ty Ali
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Ortiz, Robin Rockey
August 25, 2021

Cooperative and pleasant but service department was very slow yesterday. I spent eight hours waiting for service but was treated appropriately in the end. Thanks More

by lillyputs210
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
August 25, 2021

I was quite an hour and a half to two hours for an oil change. Four hours later I finally was able to leave. I would have preferred to pay more to go somewhere else if it wouldn’t have taken so long. Chea More

by vercher.j
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
April
August 24, 2021

Had an immediate need for service, was able to be helped right away and was given transportation while my vehicle was fixed. They were very informative on my vehicles problem and the fix. Thank you More

by DONNA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eugene and Dominick?
August 24, 2021

4 hour wait for oil change. Tire leak not fixed. I guess blame it on covid. They did have time to find other items to get fixed. More

by SOUTHBADGER3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Unknown
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