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Jenkins Nissan - Service Center

Lakeland, FL

4.0
2,397 Reviews

2,397 Reviews of Jenkins Nissan - Service Center

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October 04, 2021

Timely service. Friendly staff! I’ll come for future service. They take good care of the vehicle. More

by devendra987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angela Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 04, 2021

Nocka (not sure what his last name was) was very helpful and made sure that my service was done immediately due to having no air in my vehicle. He kept me updated on the service and properly advised of cost More

by TYSHELLJAY
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nocka
October 02, 2021

I like the efficiency of the staff whenever I take my vehicle for servicing. Sometimes the job is completed before the allotted time. Yesterday I was elated to see the 2022 cars and I will be back toda More

by RoslynKajim
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Luis Romero, Wilson Bermuder
October 01, 2021

My first appointment went long, I waited 2.5 hours only to leave without service for a basic oil change and tire rotation. That is the reason for the 3 star rating. The next day I came back in the mornin More

by JC
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Robin Rockey
September 27, 2021

Angel, Thank you so much for helping me find great tires for the trip. Angel is an excellent service guy. I will definitely recommend you for any job! More

by KIARATRAMEL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Angel Colon III
September 23, 2021

I got there early and was still welcomed. Got fast, good job, I'm very pleased. More

by ICBOBBYD2
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Wilson Bermuder
September 22, 2021

I was there for my oil change for 3 and 1/2 hours. Something happened with my original advisor and she disappeared. I watched several people who came after me leave within an hour or so of getting the More

by jarrettbrannen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
I never knew her name
September 22, 2021

It was almost 2 hours for a simple oil change.The It was almost 2 hours for a simple oil change. The employees were Not masked! My service rep. April was very pleasant. More

by DILEONARD17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
April Waters
September 19, 2021

Waiting 2 1/2 hrs for an oil change with an appointment. Had an engine light on they couldn’t check it until mid Oct. told me to go to auto zone. More

by LIZBETHPATTERSON
Recommend Dealer
No
Employees Worked With
Anthony Bearden
1.0
This rating includes all reviews, with more weight given to recent reviews.
September 17, 2021

I took my vehicle in to be serviced on 8/31/21 and was told that my vehicle vehicle was in great shape and all was well. Thursday, 9/9/21 I get stranded over an hour away from home because my car wouldn’t More

by Casper
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Robin Rockey
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